Popular Articles

  1. Stripe M2 Card Reader

    The Stripe M2 Card Reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap and swipe payment functions. The DrChrono Payments feature is availa...
  2. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  3. DrChrono Support PIN

    The Support PIN is a four-digit number that the Support team uses to verify the user's account identity.
  4. How to Update to the Latest Web Browser

    Using the most updated browser version when logging into your DrChrono account is important. DrChrono supports browser versions released within the past 2 years. Note: Logging into DrChrono with an outdated browser runs the risk of the ...
  5. Enter an Authorization Number

    Learn how to enter an authorization number.
  6. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...
  7. UB04 Box 14 - How to add type of admission to an institutional claim

    Box 14 of the UB04 institutional claim form requires a description of the patient's type of admission. You can quickly add this information via the patient's encounter under your Live Claims Feed. Navigate to Billing > Live Claims Feed ...
  8. Account Settings in Detail

    In Account Settings , you can adjust and customize how you interact with your DrChrono account. The Account Settings page is divided into 10 tabs that handle different setting groups.  This article contains sections for each tab. Select the lin...
  9. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  10. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers p...