Using the most updated browser version when logging into your DrChrono account is important. DrChrono supports browser versions released within the past 2 years.
Note: Logging into DrChrono with an outdated browser runs the risk of the ...
Billing claims to the Veterans Administration (VA) can be confusing with the various regions and programs.
Here is a link to a website published by the Department of Veterans Affairs that explains where to send both paper and elect...
You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a regu...
Box 14 of the UB04 institutional claim form requires a description of the patient's type of admission. You can quickly add this information via the patient's encounter under your Live Claims Feed. Navigate to Billing > Live Claims Feed ...
For no-fault accident claims in New York, the NF3, or Verification of Treatment by Attending Physician or Other Provider of Health Services form is required. This form is built into your DrChrono account and is easily accessible through the pa...
There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bill...
Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
Overview
The EHI Export product provides self-service access to export data from DrChrono at a practice or patient level in accordance with the 21 st Century Cures Act.
Users who have the EHI Export permission enabled in DrCh...
Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient's...