Popular Articles

  1. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)
  2. How Do I Bill For a No-Show Appointment?

    If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom codes. Navigate to Billing > New ...
  3. UB04 Boxes 76 - 79 - Where do I add attending, operating, and consulting provider information on an institutional claim?

    Providers involved in a patient's institutional care can quickly, and easily be added to the claim. Adding these providers to your contacts will make the process of adding them to any claim that much faster. Navigate to Billing > Live Claim...
  4. DrChrono Support PIN

    The Support PIN is a four-digit number the Support team uses to verify the user's account.
  5. New York Form C4.3 - Doctor's Report of MMI/Permanent Impairment

    For workers' claims in New York that result in the permanent impairment of a patient, the C4.3 form, or Doctor's Report of MMI/Permanent Impairment form is required. This form is built into your DrChrono account and is easily accessible thr...
  6. How to Post a Retraction Payment from the Insurance Company?

    Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...
  7. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  8. Printing Your Patient's Medication List

    Learn more about printing your patient's medication list
  9. Importing your Contact Lists

    If you're on our paid plan, you can submit a support ticket . If you're still in implementation, be sure to check with your implementation specialist. You can use a basic CSV (comma-separated value) file with referral contact inform...
  10. Fax Documents

    Learn how to fax documents.