Popular Articles

  1. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    After you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to ...
  2. New York No Fault Form - NF3

    For no-fault accident claims in New York, the NF3, or Verification of Treatment by Attending Physician or Other Provider of Health Services form is required. This form is built into your DrChrono account and is easily accessible through the pa...
  3. HCFA 1500 Box 17 - How do I print the referring/supervising provider's information

      There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.  Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...
  4. United Healthcare (UHC): Reconsideration and Appeals

    Did you know that beginning February 1, 2023, you will be able to submit claim appeals and reconsiderations electronically through UHC's portal? According to UHC, this change will affect commercial and Medicare Advantage plans. It does ...
  5. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...
  6. How do I set up Two-Factor Authentication (2FA) in my account?

    What is Two-Factor Authentication (2FA)? Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...
  7. DrChrono Payments: WorldPay Common Failure and Decline Codes

    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes.  The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.   ...
  8. ePS Payer List (A-F) - April 12, 2024

    Create Date:03/08/2024 Payer Name Payer Id Convert To Payer Id State EDI 837P EDI 837I EDI 837D ERA 835 837 Enrollment 835 Enrollment 1199 National Benefit Fund 13162 ALL X X X Y ...
  9. Importing your Contact Lists

    If you're on our paid plan, you can submit a support ticket . If you're still in implementation, be sure to check with your implementation specialist. You can use a basic CSV (comma-separated value) file with referral contact inform...
  10. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    DrChrono has implemented a CoverMyMeds (CMM) new enhancement, Electronic Prior Authorization (ePA) . The improvement will allow for a Prior Authorization to be submitted to the Payer directly from the "send eRx" page, making it quicker for a ...