Popular Articles

  1. Create Staff Member Accounts

    Learn how to create staff member accounts.
  2. Creating and Managing Patient Statements

      On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
  3. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  4. How to Submit a Voided Claim to a Payer?

    There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bill...
  5. UHC: Updated policy for HCPCS Code G2211

    HCPCS G2211 Bundle Beginning with dates of service September 1, 2024, UHC will begin to bundle G2211 and deny separate reimbursement. The provider announcement from UHC is linked below. https://www.uhcprovider....
  6. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    Learn more about adding or changing a device for multi-factor authentication with ID.me.
  7. Change or Reset Your DrChrono Password

    Learn how to change or reset your DrChrono password.
  8. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)
  9. How to Change the Place of Service (POS) for a Specific Appointment

    To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Facilities   Select  Add New Facility ...
  10. UB04 Boxes 76 - 79 - Where do I add attending, operating, and consulting provider information on an institutional claim?

    Providers involved in a patient's institutional care can quickly, and easily be added to the claim. Adding these providers to your contacts will make the process of adding them to any claim that much faster. Navigate to Billing > Live Claim...