Popular Articles

  1. DrChrono Payments: Stripe Dashboard

    When Stripe processes your credit card transactions, you will have access to a Stripe Dashboard. This will be the "hub" of all of your Stripe transactions. From the dashboard, you will be able to see all of your charges by day, run reports,...
  2. VIDEO: Custom Billing Statuses

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  3. DrChrono Payments: Stripe common decline codes

    Below is a listing of common codes you may see if the cardholder's credit card is declined: DECLINE CODE DESCRIPTION NEXT STEPS authentication_required The card was declined as the transaction requires authent...
  4. Port Your Fax Number to DrChrono

    Learn how to port your fax number to DrChrono.
  5. Explaining Basic Billing Concepts

    How Does DrChrono Work? When patients come in for an appointment, they receive treatments and/or services and then are charged correspondingly. Their charge(s) can be split into two categories: charges billed to insurance and charge...
  6. Making a Form Persistent

    How to make a form persistent.
  7. eProvider Solutions - Submitting paper secondary claims

    For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen.  When a clai...
  8. HCFA 1500 Boxes 14 & 15: Initial Visit and Onset Dates

    DrChrono allows you to set an initial visit date for your patient so that you can have this automatically populate on your HCFA-1500 forms. To set the initial visit date please follow these instructions: 1. Navigate to the patient's chart ...
  9. FHIR API FAQ

    Check out our FAQ for more information about FHIR APIs. What is FHIR and do I need it? The primary goal of FHIR APIs for patients is to put patients first by giving them access to their health information when they need it ...
  10. Billing Profiles and Fee Schedules

    When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...