Two-factor authentication (2FA) helps secure your account by linking a mobile device to your login credentials. Your mobile device is then used to generate an authentication token that a user must enter while logging in. This adds an extra layer of ...
While many of your ERAs (835 file or electronic remittance advice) will flow seamlessly from the payer, through the clearinghouse, and into your DrChrono account, there may be an instance when you may need to manually upload an ERA into your...
Set up a Supervising Physician Within your DrChrono account, you can set up providers in your office to either serve as a supervising provider or a provider who needs supervising. This will allow a supervising provider to review and sign off on ...
There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task: Start with the patient's appointment. Scroll down to where the CPT/charges are listed. Press th...
The Good Faith Estimate tool within DrChrono will allow you to add up to three (3) diagnosis codes to each estimate. You can enter them by ICD-10 code, or by searching by name in the search box. If you do not have a diagn...
You can add custom descriptions to ICD-10, CPT, and HCPCS codes listed in DrChrono to use a more common language or preferred terms for your office by utilizing a Billing Pick List . The picklist is made up of codes added to your fee s...
This is useful if you have two billing NPI and Tax ID (TID) numbers used for the same provider. This would be used, for example, if a provider is working for multiple businesses and needs to bill out appropriately so claims will go out wi...
**** Please note, if you submit any request other than real-time eligibility (Claims and/or ERA) you could potentially impact ALL of your claim submissions ****
For any questions, please reach out to support .
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Beginning April 25, 2024, we are introducing a new optional feature designed to bolster PCI compliance and enhance security: customizable session timeouts. In line with industry standards and best practices, we're introducing th...