Popular Articles

  1. How do I add a billing notes to the patient’s appointment?

    Billing Notes To add a billing note to the patient's appointment, please follow the instructions outlined below: 1. Hover over the Billing tab and select Live Claims Feed . 2. Search for a patient in the Patient search fiel...
  2. Updating a Patient's Insurance Information

    Updating Insurance Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered. To update the patient's payer information, navigate to your patient's chart Navigation Bar > ...
  3. Video: Printing a HCFA 1500 form

    Watch this video and see multiple ways to print an HCFA 1500 form. ...
  4. Health Gorilla - List of connected labs

    Health Gorilla maintains a live interface with the following diagnostic vendors. Use the list below to validate an existing connection with your practice's preferred diagnostic vendors. https://developer.healthgorilla.com/docs/list-of-con...
  5. Where to view patient flags throughout the clinical chart

    DrChrono originally supported the ability to create and assign patient flags only within a specific area in the patient's chart. Now users will be able to easily view patient flag information located in the patient's chart throughout the clinical...
  6. Appointment Recovery

    Learn how to use the Appointment Recovery tool to restore deleted appointments. ...
  7. Can a patient change their profile photo through the OnPatient portal?

    Yes, the patient can change their profile picture from the OnPatient portal. First, they need to have an appointment so that they can access the check-in section of the appointment. Once the patient clicks on the Check-In...
  8. How to Obtain a List of Patients Who Have not Had an Appointment Recently

    You can easily use the advanced report that shows a list of patients who have not had appointments recently. This is a great way to pick out who to reach out to for follow-up visits. 1. Hover your cursor over the Reports tab and click...
  9. ePS Reconnection Payer List (N-Z) as of 5.17.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  10. When I clicked on the OnPatient invite I received, I was unable to complete the sign up process. I tried to start over, but I am not able to do so, why?

    The OnPatient invitation you receive from your healthcare provider expires 7 days after it is sent or if your healthcare provider resends an invitation. Please ensure you are accessing the most recent OnPatient invitation your healthcare pro...