Popular Articles

  1. How Do I See My Accounts Receivable?

     Seeing your accounts receivable (insurance and patient balances) is easy in DrChrono.  You can see in real time what is outstanding and the age of the receivable,  at a glance. Sorting Groups   | Sorting Columns  | Onscreen Report | Expo...
  2. How to delete payer adjustments and/or patient responsibility amounts

    If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF). Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart ID, or claim number....
  3. How to add a charge to an appointment from the Live Claims Feed

    Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID,...
  4. What does PRNT mean when it is part of the payer id?

    Insurance payers use a payer ID to route claims to the correct insurance company, or payer.  Some insurances have the same payer ID among all clearinghouses, while others may differ.   You can find the payer IDs in the Patient's chart > Demographi...
  5. How do I post a payer/insurer/provider adjustment?

    There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task: Start with the patient's appointment.  Scroll down to where the CPT/charges are listed. Press th...
  6. How to Generate a Statement with the Responsible Party Information?

    If you need to direct a statement to someone other than the patient, perhaps a parent or guardian, you can designate that in their chart. The steps below will show you how to enter the information. Hover over Patients and select Pa...
  7. Entering in an additional NPI number and Tax ID for billing purposes

    This is useful if you have two billing NPI and Tax ID (TID) numbers used for the same provider. This would be used, for example, if a provider is working for multiple businesses and needs to bill out appropriately so claims will go out wi...
  8. Bulk Inviting All Patients to OnPatient

    Learn more about bulk inviting all patients to OnPatient.
  9. Billing Profiles and Fee Schedules

    When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...
  10. How to bulk print HCFA forms within DrChrono?

    To bulk print HCFA forms within DrChrono,  follow the instructions listed below: Navigate to   Billing > Live Claims Feed.   Enter the date range or filter the claims for a specific patient for whom the HCFA forms are to be printed. ...