DrChrono's Check-In App allows you to offer a digital check-in experience for your patients, saving time with paperwork and data entry.
Having trouble viewing this video? Click here . ...
The RCM Tasks page is designed to help you keep on top of tasks necessary for our RCM team to submit and follow up on claims timely. You can view a list of patient charts that need action, whether it is insurance/demographic or clinical re...
Within DrChrono, you have a couple of options to consider for collecting patient balances. They include in-house payments, the OnPatient patient portal, and integrated payment processors. This article will explain each so you can uti...
As with calendar view, you can also initiate a payment text to a patient from within their chart. Navigate to the patient's chart and select Demographics Navigate to Payments > DrChrono Payments tab Select the Text to Pa...
Those who have Billing Administrator Permissions in DrChrono, and are on a plan other than Apollo Plus will see the Month-End Close where you can select the date on which your account charges, payments, and adjustments will be frozen. For th...
Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is.
Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID,...
There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task: Start with the patient's appointment. Scroll down to where the CPT/charges are listed. Press th...
DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...
If your account is utilizing eProvider Solutions (ePS) as your clearinghouse, any payer that you have either completed or started an EDI enrollment with will appear at the top of any payer search you complete. They will show at the top...