Popular Articles

  1. Video: Cloning a Claim

    Need to clone a claim? Check out this video to see how simple it is in DrChrono! ...
  2. How Do I Unallocate a Payment if it is Posted to a Wrong Appointment?

    If you allocate money to the wrong appointment or line item, you have the ability to unallocate/delete those funds so they can be posted to the correct patient's appointment. To do so, you'll need "Billing Administrator" and "Access Patie...
  3. eProvider Solutions- How do I resume a previously started enrollment request?

    Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient. To begin - Navigate to Billing > Enrollment Select the Continue Unsubmitted tab This scre...
  4. Exporting Custom Procedure Codes

       If you would like to export your custom procedure codes to an MS Excel file, you can do so by following the instructions below. Navigate to Billing > Custom Procedures Select Export to File button at the top right of the screen ...
  5. eProvider Solutions- How do I cancel an enrollment request?

    If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab.  Simply press on the Cancel button under Actions and it will be removed from your list. To review...
  6. Video: Printing a UB04 form

    Check out this video and learn how to print UB04 (institutional) claim forms for your patients. Here is an article that will walk you through printing a UB04 form. ...
  7. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. Navigate to Billing > Patient Payments > Balance tab . You can search for patients with unallocated amounts and appointment b...
  8. Billing a Durable Medical Equipment (DME) Claim

    DrChrono makes billing a DME claim a breeze! After the insurance information is added to the patient's chart, simply navigate to the patient's appointment in the Live Claims Feed ( Billing > Live Claims Feed > Patient's Appointment ). ...
  9. Month End Close: Unposted ERAs

    When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account to verify ERAs before posting.   When there is a conflict...
  10. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment . The screen ...