Popular Articles

  1. How to auto set a billing status when ERA is received and patient paid the balance in full?

    Enabling Auto set Billing status will help your office by updating the billing status automatically when you receive an ERA from a payer. The Billing status will change to ERA Received, ERA Denied, Internal Review, Balance Due, or Paid in Ful...
  2. Seeing claims that are set to transmit to the clearinghouse

    You can easily identify which claims are ready to transmit to the clearinghouse in the Live Claims Feed. Simply select Other under Claim Status Select Other under Billing Status Click Update Filter The claims set to be transm...
  3. Updated Advanced Beneficiary Notice (ABN) form

    Updated ABN Were you aware that the Centers for Medicare & Medicaid Services (CMS) updated the Advanced Beneficiary Notice (ABN) form? The new form CMS-R-131 is mandatory as of 6/30/2023. Any ABN signed after 6/30/2023 that is on the previ...
  4. Institutional Billing with DrChrono

    From DrChrono, providers can bill both professional and institutional claims. A professional claim would be utilized for services such as: Office visits with a medical provider such as a doctor or physician as...
  5. What are Underpaid Items?

    Underpaid Items This feature will assist the biller, Office Manager, and/or provider in identifying claims that the insurance payer did not process with the expected allowed amount. Allowed Amount = amount paid by the insurance comp...
  6. Recovering Archived Clinical Forms

    How to recover archived clinical forms.
  7. Release Notes for DrChrono Web 2024-07-25

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  8. Customizing your available payment types

    You now can customize the options available as payment types when your office posts patient payments. For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected...
  9. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  10. Checking In for an Appointment with OnPatient

    Patients can use OnPatient to check in before their appointments. During the check-in process, patients can enter/update their information, answer questions, and sign here for more information. You can customize the check-in interface to...