Popular Articles

  1. Video: Printing a UB04 form

    Check out this video and learn how to print UB04 (institutional) claim forms for your patients. Here is an article that will walk you through printing a UB04 form. ...
  2. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. Navigate to Billing > Patient Payments > Balance tab . You can search for patients with unallocated amounts and appointment b...
  3. Billing a Durable Medical Equipment (DME) Claim

    DrChrono makes billing a DME claim a breeze! After the insurance information is added to the patient's chart, simply navigate to the patient's appointment in the Live Claims Feed ( Billing > Live Claims Feed > Patient's Appointment ). ...
  4. Setting a Workflow Form

    How to set a workflow form.
  5. Month End Close: Unposted ERAs

    When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account to verify ERAs before posting.   When there is a conflict...
  6. How to use alternate pay to address for EDI transmission?

    If you choose, you can designate an alternate pay-to-address to transmit claims on the EDI claim submission file. This option would be helpful if your billing office is in a separate location from where you render services. Payments from paye...
  7. How to Delete a Claim From DrChrono

    Follow the below instructions to delete a Claim / Appointment from DrChrono: Hover over Billing and choose Live Claims Feed.   Navigate to the patient and date of service that you would like to delete from the DrChrono system. Once on ...
  8. How to Run an Unallocated Payment Report

        In DrChrono, patients can have an unallocated payment amount on their account.  These are payments posted to their account but not attached to a specific appointment.  These payments would be prepayments for service and could be utilized for ...
  9. Connecting Billing and Appointment Profiles

    Once you have created both a billing profile and an appointment profile, you can connect them. When connected, any appointment scheduled using an appointment profile will also have the billing codes associated with the appointment populated. ...
  10. Set Up EPCS for Multiple States

    If you electronically prescribe controlled substances in more than one state, you can add more locations to your DrChrono account with help from our Support team.  Before adding more locations, you must have already enabled eRx and EPCS for ...