Accepting Insurance Assignment Part of accepting assignment on your claims to insurance payers will usually direct the insurance payment to your office, rather than being sent to the patient. There are times when you need to "not" accept ass...
Communicating with the Billing Team As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-se...
Billing Profiles and Fee Schedules When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. ...
We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by c...
In DrChrono, you have the option of manually uploading ERAs, if for some reason it doesn't come through your clearinghouse automatically.
The option is under Billing > Remittance Reports . The option is titled Upload ERA .
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How to Add and Save a Credit Card in Onpatient
To save a credit card in Onpatient, log into your account, click the Billing tab at the top, and then select Payment Methods from the menu on the left side of the screen.
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Note: Depending on the plan type, you can expect to see the new additional fields to the Responsible Party section beginning March 2024 and will be enabled for all DrChrono users by April 2024.
Adding a parent/guardian/responsible party to ...
If you have a patient who unsubscribes from emails from your DrChrono account in error, they can be resubscribed through chat support or a support ticket .
Please include the patient's email address in the ticket or chat so that we can resu...
Patients can share the health data on their iPhone with their providers. This data will sync into the 30-day snapshot in the patient's record for the provider to view.
1. Navigate to the Account menu.
2. Select Set Up Health Data Shari...