Popular Articles

  1. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...
  2. Enabling Patient Payments in OnPatient

    By default, OnPatient online payments are disabled. If this setting is enabled and you have an integration with DrChrono Payments , your patient may use a credit or debit card to make payments through the patient portal. Enabling Pati...
  3. How do I cancel an appointment?

    If enabled by your provider, you can cancel an appointment online through OnPatient. 1. To cancel an appointment, go to the Appointments tab and click on the appointment you would like to cancel. 2. Next, click the Cancel button ...
  4. How do I view an archived/deleted task?

    In the Task Center, you can manage your current as well as your archived tasks. 1. Click on the three stacked lines ( ) on the far right side to enter the task center. 2. Ensure all filters are set correctly to show th...
  5. Bulk Appointments

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  6. CMS - Changes to Amount in Controversy Threshold effective Jan 1, 2024

    Did you know that the amount in controversy to obtain an administrative law judge (ALJ) hearing and/or a judicial review in federal district court is changing effective January 1, 2024? Beginning January 1, 2024, the thresholds will be: ...
  7. ePS Reconnection Payer List (A-E) as of 5.14.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P ...
  8. How do I cancel a lab order?

    If a lab order needs to be pulled for any reason, you may cancel the lab request through your patient's chart. In your patient's chart, there will be a navigation pane on the left-hand side. From the navigation pane, select Lab Orders . ...
  9. Enabling Appointment Templates in All Calendar Views

    Appointment Templates are not limited to the daily, weekly, and monthly views in your calendar. You can also use Appointment Templates in the DrChrono Exam Rooms View and Doctor View. This setting is disabled by default. To enable this s...
  10. Telehealth and Proposed CY 2023 Medicare Fee Schedule

    The Centers for Medicare and Medicaid Services (CMS) recently released its proposed CY 2023 fee schedule that included specific provisions related to telehealth. Highlights include: Extending services added to the Medicare Telehealth se...