Updated Articles

  1. Good Faith Estimate: Adding/Editing Diagnosis Codes

    The Good Faith Estimate tool within DrChrono will allow you to add up to three (3) diagnosis codes to each estimate. You can enter them by ICD-10 code, or by searching by name in the search box. If you do not have a diagn...
  2. Good Faith Estimate Tool Overview

    To help practices comply with the requirements of the No Surprises Act, a tool has been developed to assist in generating Good Faith Estimates for your patients. Here is how to access and utilize it: Select the patient On the left men...
  3. How do I Stop Receiving Daily Billing Problem Emails?

    When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. These emails are sent daily by defaul...
  4. How to create a Custom Procedure Code

    DrChrono makes it easy to create special custom procedure codes for items or services billed to a patient rather than their insurance.  Hover over the Billing tab and select  New Custom Procedure .  Enter the required details in the fields...
  5. Eligibility Dashboard

    We are in the process of rolling this feature out to all clients, and we expect the feature to be live for all accounts by 11/26/2024.  If you do not see this in your account on 11/26 please reach out to support for assistance. Options to r...
  6. Real-Time Eligibility Dashboard

    We are in the process of rolling this feature out to all clients, and we expect the feature to be live for all accounts by 11/26/2024.  If you do not see this in your account on 11/26 please reach out to support for assistance. You can u...
  7. Create and Use Eligibility Groups

    Learn how to create and use eligibility groups
  8. How to change the billing status automatically to Paid in full and Balance due from the billing screen?

    Auto Set Billing Status Enabling Auto Set Billing status will help your office change the billing status automatically when payments post that satisfy or zero out the insurance or patient balance on the account. It will help you to properly...
  9. Lock a note and automatically change the billing status

    DrChrono provides a setting that will add automation to your practice’s workflow. The setting provides you the option to have your notes automatically updated to a billing status of your choice when they are signed and locked so that the billing p...
  10. Billing Profiles and Fee Schedules

    When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...