Updated Articles

  1. Patient Receipt and Superbill

    DrChrono has two ways you can provide a receipt for payment to your patient; a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you print i...
  2. Release Notes for DrChrono Web 2024-10-10 New

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  3. Video: Printing Patient Superbills

    Here is a link to an article that will walk you through printing patient receipts and superbills. ...
  4. Text, Email, and Print options for patient receipts

    DrChrono has added a couple of options to provide your patient with a receipt for their payment. We now offer a text or emailed receipt, along with the option to print it. Before you see the options in your account, you will need to set up ...
  5. Patient Payment Plans: Processing monthly payment plan payments

    When you have patients who are on monthly payment plans, often it is helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts which expected in a given month. ** Ple...
  6. Patient Payment Plans: Canceling an existing payment plan

    If you need to cancel an existing payment plan, you can easily do so by following the instructions below: Navigate to the patient's chart > DrChrono Payments > Patient Payment Plan header      2. Through...
  7. Patient Payment Plans: Processing Payments from the Reporting Screen

    You can quickly see what patient payment plans are due and process them manually if auto payment is not enabled. Navigate to Reports > Patient Payment Plan Report       2. Click on the up arrow to the left of the Date of...
  8. Patient Payment Plans: Reporting

    If your office allows patients to pay off their balances via a monthly payment plan, it may be helpful to see the amounts that are expected to be received per month. You can find this information by navigating to Reports > Patient Paymen...
  9. Patient Payment Plans: Late Payments

    If you have patients on payment plans who are not on a recurring payment via a credit card on file, there is an easy way to see if any payment is overdue. Navigate to Report > Patient Payment Plan Report Click on the up/down arrows...
  10. Patient Payment Plan: Making an additional payment

    If your patient is on a monthly payment plan, the system will expect the amount of the payment established when the plan was first created.  It is listed in the Payment Amount column in their chart under the DrChrono Payments tab > Patient Paymen...