Updated Articles

  1. Get Started with the EverHealth Customer Self-Service Portal New

    Use the EverHealth Customer Self-Service Portal to manage your account.
  2.  Patient Chart Documents (Video)

    This video describes how to use the Documents page in the patient chart.
  3. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  4. Creating a New Request : EHI Export

    Learn more about creating a new EHI export request.
  5. Intelligent Claim Rejection Messages

    DrChrono has introduced an AI-powered enhancement to make claim rejections easier to understand. For customers using the ePS Clearinghouse , rejection messages will now be displayed in clear, simplified language—helping you quickly iden...
  6. Timely Filing Letter

    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...
  7. What to Do with Your Account After Selling Your Practice

    Contact your account manager if you sold your account and would like your DrChrono account and all patient information transferred to another provider.
  8. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  9. Steps to Take When Providers Leave Mid-Contract

    If a provider leaves before your practice's contract term ends, you must take specific steps to restrict their access.  Charges Charges for the provider license remain on your account until your contract renews. Notify the Support team o...
  10.  Patient Chart Demographics (Video)

    This video describes how to use the Demographics page in the patient chart.