Updated Articles

  1. Month End Close: Unposted ERAs

    When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account to verify ERAs before posting.   When there is a conflict...
  2. Customized Follow-up Dates: Can we turn it off?

    Turning off Customized Follow-up Dates Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers wit...
  3. Hiding Billing Screens

    In DrChrono, you now can customize which billing screens are visible and hide any that you don't use.  Your view would contain just the screens that you utilize.  Please note, you must have access to view billing screens via permissions to s...
  4. Video: Create Custom Procedures

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  5. Video: Creating New Custom Procedure Codes

    Check out this video on how to create custom procedure codes for those unique services and products you offer your patients. Here is an article that will also walk you through creating new custom procedure...
  6. How to create a Custom Procedure Code

    DrChrono makes it easy to create special custom procedure codes for items or services billed to a patient rather than their insurance.  Hover over the Billing tab and select  New Custom Procedure .  Enter the required details in the fields a...
  7. How do I update or archive my custom procedures?

    Occasionally, the prices of your procedures and inventory will change. You may also decide not to offer a service, and the related custom procedure code must be archived. You can do both quickly and easily in DrChrono. ...
  8.  Create Staff Member Accounts (Video)

    This video describes how to create staff member accounts.
  9. Creating and Archiving Custom Billing Statuses

    Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. Archiving | Demo ...
  10. Prior Authorization Alerts

    For practices that work with prior authorizations, the DrChrono system has a feature that alerts you when five or fewer visits are left. It also includes a counter that alerts you to the number of future visits scheduled.    This alert will ...