To assist in identifying ERAs where the total paid on the file does not match the Check/EFT amount, we have added an Unbalanced ERA filter to the Remittance Report section. Navigate to Billing > Remittance Reports Select the report parame...
DrChrono now has the ability to print a partial (single claim) or the entire ERA (all claims included on the ERA). Navigate to Billing > Remittance Reports Select the ERA that contains the single claim or the entire ERA you would like to p...
When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted. If there is no match found (whether the patient or t...
Yes, all of the ERAs transmitted to our system are tracked under the Remittance Report section; you can download them and share them with your previous biller if needed. Navigate to Billing > Remittance Reports Select the ERA you would like t...
While many of your ERAs (835 file or electronic remittance advice) will flow seamlessly from the payer, through the clearinghouse, and into your DrChrono account, there may be an instance when you may need to manually upload an ERA into your...
Sometimes, a payer will send two of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with an unmatched flag. Only one file will be p...
While working through your ERA or Remittance Report Files, reviewing them in the order in which they were posted is helpful. This way a simple scroll can lead you to the exact remit you want. All of your ERAs are located under Billing...
All of your ERAs and EOBs are only a few clicks away. Follow the below instructions: Navigate to Billing > Remittance Reports. You have four (4) options to search: Trace/check # Patient's name Insurance name Received date You...
During the initial setup of your EDI/ERAs, the insurance company will often share information regarding enrolling for EFT payments, instead of receiving paper checks. The setup is separate from EDI (claim submission ) and ERA (electroni...
All insurance payments will be sent to the provider; they will not be sent to DrChrono. The manner in which you receive them (paper check, virtual payment card, or EFT (electronic funds transfer) will depend on how you have it set u...