Updated Articles

  1. VIDEO: DrChrono Payments: Appointment Window

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  2. VIDEO: DrChrono Payments: Patient Payment Screen

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  3. DrChrono Payments: M2 card reader

    The Stripe M2 Card Reader connects to your Apple iOS devices via Bluetooth to process credit card payments.  It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions.  The DrChrono Payments feature is available...
  4. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  5. Access DrChrono Support

    This article walks you through the various ways to access DrChrono by EverHealth Support.
  6. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  7. Generate a Problem Report

    Learn how to quickly generate and export problem reports to analyze issues within your selected timeframe. Follow our step-by-step guide.
  8. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  9. How Can I Reconcile the ERA and EOB payments?

    You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. Navigate to Billing   >  Remit...
  10. Manually verifying ERAs prior to posting

    As ERAs are received from the clearinghouse, they will automatically post to your patient's appointments. If you would like to verify that you have received the deposit or check before the ERA posts to your patient's appointments, the system c...