Documents must be in one of the following file formats to be faxed from the DrChrono system:
PDF
JPEG
PNG
Once you upload your file in one of these formats, the Fax option to the right of the document will appear. Files that are...
A lot of important patient information can be found on the patient demographic page.
To get to the patient chart quickly, use the hotspot search. It's located in the top right corner of the website, no matter what page you're on. It will take...
A Guide to Formulary Symbols
A formulary is a list of drugs or supplies that indicate the greatest overall value after evaluation for both safety and effectiveness. In DrChrono, medications and supplies are labeled with formulary symbols, indi...
Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here .
1. Once you have an OnPatient account, log in and go to Appointments . The patie...
Providers who are not in the same practice group will not be able to see each other's information even if they are seeing the same patient. This is only possible if they submit referrals to each other with the patient's information.
If the provide...
Yes, the patient can change their profile picture from the OnPatient portal.
First, they need to have an appointment so that they can access the check-in section of the appointment.
Once the patient clicks on the Check-In...
No, you can't directly delete or archive a clinical note.
If you delete an appointment, however; the clinical note attached to that appointment will be removed. If this was not intentional please read this article to recover the clinical...
Two kinds of employees can be added to your DrChrono account.
Staff Members : Staff members do not need to sign clinical notes or schedule appointments in their names. You can learn how to add staff accounts by reading the article he...
DrChrono allows you to generate a single report for a patient with their insurance information, a summary of their balance, and all of their financial transactions.
1. To do this first hover over the Billing tab and select Patient Stateme...
Visit our status page to check the statuses of all DrChrono apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service. You can unsubscribe from text/e...