Updated Articles

  1. Requesting Medicare Real Time Eligibility through ePS

    Beginning in 2026, ALL providers must attest and enroll in the HETS (HIPAA Eligibility Transaction System) to verify Medicare beneficiary eligibility.  As part of this change, CMS is requiring all providers, both existing and new enrollees, ...
  2. Productivity Report

    The Productivity Report outlines the number of appointments you had and the total time spent completing the appointments.
  3. Appointment Report

    Generate an Appointment Report for a list of appointments.
  4. Set Up Follow-up Reminders

    Set up a follow-up reminder |  Schedule a follow-up reminder from the appointment  |  Schedule a follow-up reminder from the patient's chart A follow-up reminder prompts patients to schedule appointments on a date you recommend. These remi...
  5. Set Up Appointment Reminders

    Set up appointment reminders from the appointment window.
  6. Deactivate Patient Charts

    Deactivate patient charts by changing the active patient chart status to inactive or inactive-deceased.
  7. Manage Sample Patient Data Settings

    Submit a support case to enable or disable sample patient data for an account.
  8. Practice Settings: Editing a Staff Role

    Editing a Staff Role for Your Practice Group Within your practice, different staff members can have different levels of permission. With staff roles, you can easily customize which staff members have access to different permissions within...
  9. Using Health Gorilla in DrChrono

    We've now integrated with Health Gorilla to give our customers greater access to electronic labs. Your account plan type needs to be a Hippocrates or above for the integration with Health Gorilla. 1. To get started go to healthgorilla.c...
  10.  eRx Delegation ( Video)

    Learn how eRx Delegates streamline prescription management. Enable staff to send non-controlled prescriptions on your behalf while maintaining compliance and audit trails.