Accurately managing patients' insurance is critical to smooth check-in and successful billing. The steps below show how to add new insurance, update existing insurance details, and archive inactive insurance records. Following these steps helps en...
The insurance and eligibility screen is found in the patient's chart under the Demographics section > Insurances tab. This screen displays all active and archived insurance records, and allows users to run and review eligibility checks. For e...
This feature is in beta. If you would like to become a beta partner, please reach out to support. The Insurance & Eligibility screen brings insurance management and eligibility verification into one unified experience. This update reduces c...
Eligibility profiles help medical offices streamline real-time insurance eligibility checks by standardizing how coverage information is requested and reviewed across payers. By reducing manual entry and ensuring consistent, accurate eligi...
In DrChrono, you can add a payer or change the payer address, if needed. A payer could be an insurance company, auto accident insurance, workers' compensation plan, or durable medical equipment carrier that pays a patient's claim. A large l...
The Billing Summary report provides a clear overview of key performance metrics across monthly, quarterly, and yearly timeframes.
It includes measures such as Clean Claim Rate, Net Collection Rate, Initial Denial Rate, Denial Rate (in dollars)...