Updated Articles

  1. Allocated vs Unallocated Patient Payments

    A very convenient feature of DrChrono's patient payment section is the ability to "hold" patient payments, without associating them with a specific patient appointment. This is especially helpful if a patient pre-pays for a service. Here is a...
  2. DrChrono Payments: Processing a patient payment

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. There are several screens where you can p...
  3. DrChrono Payments: Processing a patient payment on the iPad

    You can process patient payments on the go by utilizing your iPad. Log into your DrChrono account Pull up the patient's appointment, scroll down, and press Add under the Billing Details section. If "Pay with DrChrono Paymen...
  4. VIDEO: DrChrono Payments: Appointment Window

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  5. VIDEO: DrChrono Payments: Patient Payment Screen

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  6. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  7. Access DrChrono Support

    This article walks you through the various ways to access DrChrono by EverHealth Support.
  8. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  9. Generate a Problem Report

    Learn how to quickly generate and export problem reports to analyze issues within your selected timeframe. Follow our step-by-step guide.
  10. How Can I Reconcile the ERA and EOB payments?

    You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. Navigate to Billing   >  Remit...