Updated Articles

  1. Same-Day Reminders Configuration Guide

    Send patients last-minute text reminders on the day of their appointment to help reduce no-shows.
  2. Rescheduling Portal Configuration Guide

    Let patients cancel or reschedule their appointments through a personalized self-service link.
  3. Reputation Management Configuration Guide

    Send automatic post-appointment feedback requests and direct satisfied patients to your review page.
  4. Recall Journeys Configuration Guide

    Automatically text patients who are due for a follow-up visit with up to five reminders inviting them to book.
  5. Providers and Exam Rooms Configuration Guide

    Set how providers appear to patients in self-scheduling, including labels, photos, exam rooms, and telehealth links.
  6. No-Show Configuration Guide

    Automatically text patients who miss appointments so they can reschedule on their own.
  7. Multistate Configuration Guide

    Restrict self-scheduling options by state for locations, appointment profiles, or providers to match licensing rules.
  8. Insurance Questions Configuration Guide

    Collect insurance card photos, SSNs, and extended insurance details from patients during scheduling.
  9. Immediate Reminder Email Configuration Guide

    Send patients an email with full appointment details as soon as an immediate reminder is triggered.
  10. Google Reserve Configuration Guide

    Connect FrontOffice+ Self-Scheduling to your Google Business Profile so patients can book from Google Search and Maps.