Updated Articles

  1. Getting Started with the Form Builder Updated

    How to build a form.
  2. Set Up Appointment Reminders Updated

    You can set up appointment reminders from the appointment window.
  3. How to fix a claim rejected stating “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER.“ on Workers' Compensation Claims

    When you are billing the claims to a Workers' Comp insurance, ensure the insurance information is updated in the Demographics > Workers' Comp section. This will give you the option to enter all of the applicable information and have that infor...
  4. Carisk Partners (fka iHCFA) - How to Attach Documents to Workers Comp Claims

    Please note that these instructions pertain to users who have the Carisk Partners (fka iHCFA) integration enabled. If you would like access to the feature, please contact your Account Manager for more information. All patient data listed i...
  5. Submitting claims to multiple Workers' Compensation Insurances

    To submit claims to multiple workers' compensation insurances, or for multiple workers' compensation injuries, you will need to submit a ticket to the  support team t o have the "multiple primary" feature enabled. Once the request is processe...
  6. New York Form C4.3 - Doctor's Report of MMI/Permanent Impairment

    For workers' claims in New York that result in the permanent impairment of a patient, the C4.3 form, or Doctor's Report of MMI/Permanent Impairment form, is required. This form is built into your DrChrono account and is easily accessible ...
  7. How to delete a charge on an appointment from the Live Claims Feed

    Deleting a charge from a patient's appointment is a breeze in the Live Claims Feed. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart id, or...
  8. How to Submit a Voided Claim to a Payer?

    There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bi...
  9. Anesthesia code calculations

    We have revised the unit calculation to meet insurance standards.  The formula for calculating and billing anesthesia codes is as follows: Total Units = Base Units + Timed Units + Physical Status Modifier Units Please ensure that your fee sche...
  10. HCFA 1500 Box 33b - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI and Tax ID. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is...