Updated Articles

  1. How to create a Custom CPT/HCPCS/ICD-10 that can be billed to the patient's insurance.

     Should you need to bill a CPT/HCPCS/ICD-10 that is not available in DrChrono, you can add it manually.  For CPT codes, you will need the code and its associated long, medium, and short descriptors. For HCPCS codes, you will need ...
  2. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this informatio...
  3. Is There a Dictionary to Search for CPT, HCPCS, and ICD-10 codes?

    All of the billing codes (CPT/HCPCS/ICD-10) and custom codes are searchable in DrChrono.  You can easily search these codes by following the steps outlined below: Hover over Billing and select Code Search. The Code Search screen will allow...
  4. DSM-5 Codes

    The DSM-5 TR, or the Diagnostic and Statistical Manual of Mental Disorders, 5th Edition, Text Revision, serves as a fundamental reference tool for mental health professionals, offering comprehensive diagnostic criteria and terminology for va...
  5. How do I Share Correspondence with the Billing Team?

    As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-secure environments where PHI can be ...
  6. Creating a New Request : EHI Export

    Learn more about creating a new EHI export request.
  7. FAQ- Copy Previous Clinical Note from a Persistent Form

    Learn more about FAQ to copy a previous note from a persistent form.
  8. Manually verifying ERAs prior to posting

    As ERAs are received from the clearinghouse, they will automatically post to your patient's appointments. If you would like to verify that you have received the deposit or check before the ERA posts to your patient's appointments, the system c...
  9. How to auto set a billing status when ERA is received and patient paid the balance in full?

    Enabling Auto Set Billing status will help your office by updating the billing status automatically when you receive an ERA from a payer.   The Billing status will change to ERA Received, ERA Denied, Internal Review, Balance Due, or Paid in F...
  10. Moving charges listed under Ins Bal to the patient

    There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). One example would be if you are manually posting a denial from a payer be...