Updated Articles

  1. Good Faith Estimate: What if I don't know a related provider's NPI?

    If you are adding a provider or facility to your estimate, the tool will ask for their Tax ID (TIN) and NPI. If you do not have them, you can skip over them, but it's highly encouraged to obtain the information to give your patient a complete est...
  2. Good Faith Estimate: How do I add notes to my patient's estimate?

     Within the Good Faith Estimate (GFE) tool, there are a couple of places where you can add additional notes that will show on the printed or electronic version of the estimate. Per Item While adding a new charge to the estimate: If...
  3. Good Faith Estimate: Adding/Editing Diagnosis Codes

    The Good Faith Estimate tool within DrChrono will allow you to add up to three (3) diagnosis codes to each estimate. You can enter them by ICD-10 code, or by searching by name in the search box. If you do not have a diagn...
  4. Good Faith Estimate: Creating a new estimate

    Here is how you can create a Good Faith Estimate for your patient. Navigate to a patient's chart by navigating to Patients > Patient List or by selecting their name or chart id in the top right of the screen. On the left menu, select Patie...
  5. VIDEO: Good Faith Estimate Tool Overview

      If you would like to read about the Good Faith Estimate Tool, you can access the article here . ...
  6. Good Faith Estimate Tool Overview

    To help practices comply with the requirements of the No Surprises Act, a tool has been developed to assist in generating Good Faith Estimates for your patients. Here is how to access and utilize it: Select the patient On the left men...
  7. Questions about the No Surprises Act

    To assist providers with understanding and complying with the No Surprises Act, the American Hospital Association (AHA) has compiled a list of frequently asked questions and provided answers and additional resources for further research. ...
  8. How do I Stop Receiving Daily Billing Problem Emails?

    When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. These emails are sent daily by defaul...
  9. Managing Your Daily Billing Problems Email

    While using the DrChrono EHR, you have the option of having a Billing Problems email sent to you and/or other staff members. This email will detail the unresolved billing claims in your practice and list any unbilled appointments listed in chronol...
  10. Procedure Categories

    Depending on your business model, reviewing your billed CPT, HCPCS, and/or custom codes by categories may be helpful.   In DrChrono, you can create categories and group billed codes accordingly.    Navigate to Account > Custom Fields .  Sel...