Updated Articles

  1. Entering in an additional NPI number and Tax ID for billing purposes

    This is useful if you have two billing NPI and Tax ID (TID) numbers used for the same provider. For example, use this if a provider works for multiple businesses and needs to bill appropriately so claims go out with the correct NPI and Tax ...
  2. Office Setup and Management

    Creating single or multiple offices within your DrChrono account will keep your appointments organized and the billing information for each office correct on claims. Creating an Office | Reordering Offices | Archiving & Unarchiving Office...
  3. Bumps Configuration Guide New

    Automatically text patients when the office cancels or moves their appointment, and offer them a chance to reschedule.
  4. How do I Enter a Taxonomy Code that is Common for all Payers?

    If all of your claims bill with the same taxonomy code, you can enter it in your account settings and it will carry through all of your claims. Navigate to the Account tab Select Account   Settings Select the Medical Bil...
  5. Medical Billing Account Settings

    Within your account is a section that will control many of your medical billing settings.  Let's take a closer look at what they are and how to utilize them in your practice. Navigate to Account > Provider Settings Select the Medic...
  6. How do I keep a patient's insurance history?

    Historical insurance information may be needed to bill correctly for previous appointments. Appointments are automatically associated with the active insurance on the date of service. When you edit a patient's current insurance information...
  7. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront, and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  8. MBI - Medicare Beneficiary ID number look up tool

    Did you know there is an electronic tool where you can find a patient's Medicare Beneficiary Identifier (MBI) if they do not have their insurance card? You first need access to eServices on your Medicare MAC's online portal.  Once you ha...
  9. View Billed Claim Details

    When billing claims to a payer, it can sometimes be helpful to see what information was on the claim when it was billed. There is a section in the Billing Log that shows exactly what was on the claim. When you send a claim, the details are captu...
  10. Introducing Your Core Billing Tools

    DrChrono provides many tools for you to effectively and efficiently process your claims and keep up-to-date on your financials.  Here is a quick introduction to the various tools available to you. Billing Summary Navigate to Bil...