Updated Articles

  1. ePS Enrollment Module - What do the different statues mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signe...
  2. VIDEO: Navigating the eProvider Solutions Enrollment Portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through t...
  3. eProviderSolutions Payer List

    The best source of information is the eProvider Solutions payer list, which can be found following this link: EProvider Solutions Payer List Once on the link, you can download either a PDF or an MS Excel listing. ...
  4. How to access the eProvider Solutions Enrollment Portal

    To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the process by entering the ...
  5. How do I run a report?

    DrChrono offers you several predefined reports and an easy way to create customized reports. Each predefined report has values already chosen for you. If you would like to add or remove a value, you can create a report that meets your needs in the...
  6. Generating a Report of Patients with Addresses and Other Demographic Information

    Hover your cursor over Reports and select  Advanced Report . Select Export to File and then select Custom Export .  Select the options you would like to include in your report and press  Export . The report will be generated and w...
  7. How do I run a report with the list of patients' insurances?

    You can quickly generate a report to download a spreadsheet of patients and their associated insurance information. This report provides an organized view of coverage details, making it easier to review, audit, or update patient records. Exporting t...
  8. Submitting Worker's Comp Claims through DrChrono

    Carisk Partners (fka iHCFA) is a clearinghouse specifically used for billing claims to Workers' Compensation and Auto Accident payers.  One difference with Carisk (fka iHCFA) is that claims sent out via DrChrono to Carisk (fka iHCFA) will includ...
  9. COVID-19 Vaccine Code Tool

    The AMA has published a tool to assist in selecting the correct billing vaccine and booster CPT and vaccine administration codes for COVID-19. The tool can be found here: https://www.ama-assn.org/practice-management/cpt/covid-19...
  10. I've Updated the Patient's Insurance but it's not Reflecting in the Live Claims Feed

    When you update the insurance information in the patient’s demographics, it will reflect the change for appointments you create in the future.  It does not change them retroactively.  To change the insurance information for appointments you have ...