Updated Articles

  1. Clinical Notes Auto Save Indicator

    Understanding the function of the auto-save indicator.
  2. Viewing more than one appointment concurrently in the Live Claims Feed

    Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...
  3. How to Filter a Claim by the Billing Status

    While working on claims, it is often helpful to sort claims by billing status to work like claims with like claims. Here is how you can easily do that in your Live Claims Feed: Hover over the Billing tab and select  Live Claims Feed .  Se...
  4. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where claims are in the RCM process.  These statuses are in the Live Claims Feed.  Navigate to Billing > Live Claims Feed . Once you select your date range, press the blue ...
  5. How to add a charge to an appointment from the Live Claims Feed

    Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID, o...
  6. How does Live Claims Feed work?

    The Live Claims Feed allows you to see and filter your claims in multiple ways to make them easier to work. Let’s look at each filter and the function it allows: Hover over the Billing tab and select Live Claims Feed Office filte...
  7. Can I customize the view in the Live Claims Feed?

    The short answer is YES! Navigate to Billing > Live Claims Feed   From the header, select the green "Display" button. A list of all header options will show.  You can unselect the ones you no longer wish to see on your LCF view.  The c...
  8. Using RCM Tasks to View and Sign Charts

    With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance car...
  9. How do I Communicate/Send Messages to my Biller?

    Through the RCM Tasks page, you can directly communicate with your biller about a task that was issued to the practice through the use of a billing status. When your biller assigns you a task, the task could appear in 2 task panes: Pending Inf...
  10. What do I do With Tasks my Biller Assigns Me?

        With the RCM Tasks page, any claim/appointment that requires practice assistance to proceed will be listed in one convenient place.   The RCM Tasks Page can be accessed by pressing the $ sign on the toolbar at the top right of the ...