While many of your ERAs (835 file or electronic remittance advice) will flow seamlessly from the payer, through the clearinghouse, and into your DrChrono account, there may be an instance when you may need to manually upload an ERA into your...
Sometimes, a payer will send two of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with an unmatched flag. Only one file will be p...
While working through your ERA or Remittance Report Files, reviewing them in the order in which they were posted is helpful. This way a simple scroll can lead you to the exact remit you want. All of your ERAs are located under Billing...
All of your ERAs and EOBs are only a few clicks away. Follow the below instructions: Navigate to Billing > Remittance Reports. You have four (4) options to search: Trace/check # Patient's name Insurance name Received date You...
During the initial setup of your EDI/ERAs, the insurance company will often share information regarding enrolling for EFT payments, instead of receiving paper checks. The setup is separate from EDI (claim submission ) and ERA (electroni...
All insurance payments will be sent to the provider; they will not be sent to DrChrono. The manner in which you receive them (paper check, virtual payment card, or EFT (electronic funds transfer) will depend on how you have it set u...
To see at a practice, office, provider, patient, payer level, or date range which custom adjustments are taking, you can run a report under Financial Transactions. Navigate to Billing > Financial Transactions . While on the Summary tab, set...
Custom Adjustment codes can assist your office in easily identifying top denials, determining their root cause, and developing a plan to eliminate them. Once created, there may be a need to edit or change the order in which they appear on the scr...
To assist your office in easily identifying top denials, identifying the root cause, and developing a plan to eliminate them, DrChrono has added the ability to create custom adjustment codes. Once custom adjustment codes have been set up for yo...