Appointment packages are used when patients buy a certain number of appointments to be used for a certain period. It is possible to track appointment packages purchased by patients in your DrChrono account. Create a custom code for the p...
With DrChrono Real-Time Eligibility you can automatically check patient eligibility prior to a scheduled appointment, saving you the time of running the checks manually.
To configure an eligibility check to run automatically navigate to...
You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and member ID number, is required for this function to run. Additionally, y...
Per the Centers for Medicare and Medicaid Services (CMS), when providing telehealth services to a patient while they are at their home residence, the POS code listed in box 24B must be 12- Home. It also needs to match the patient's home address. ...
To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Facilities Select Add New Facilit...
In early 2022, the Centers for Medicare & Medicaid Services (CMS) introduced a new place of service (POS) code for telehealth services to help clarify specifically where services were rendered. https://www.cms.gov/Medicar...
To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps to take these actions usi...
If you frequently schedule repeat visits for patients who bill with the same CPT code(s), a setting can be enabled that will carry over CPT codes from appointment to appointment which will save you time and data entry keystrokes. Access Ac...
Insurance payers use a payer ID to route claims to the correct insurance company, or payer. Some insurances have the same payer ID among all clearinghouses, while others may differ. You can find the payer IDs in the Patient's chart > Demograp...
In DrChrono you have the ability to prioritize the payers you are enrolled with so that they are brought to the top of the list when searching for insurance payers. In the image below, there are several options for the payer being searche...