Updated Articles

  1. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account. The first thing you will need to do is reach out to accountmanager@drchrono.com and let them know you would like to utilize DrChrono Paym...
  2. DrChrono Payments: Voiding a payment

    If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. If you are reversing a credit card payment that was processed the same day , you have the option to Void the paymen...
  3. DrChrono Payments: Setting up hardware BBPOS Chipper 3XBT

    The BBPOS Chipper 3XBT reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap, and swipe payment functions. The DrChrono Payments feature...
  4. DrChrono Payments: Processing a payment from the patient demographics

    DrChrono has added additional functionality to the DrChrono Payments tab under the patient demographic section.  The section will now allow you to process patient payments via DrChrono Payments from the tab, as well as store credit card informa...
  5. DrChrono Payments: Saving Credit Card Information without Processing a Payment

    With DrChrono Payments, you can save patient credit card information without processing a payment, all from the patient's demographic section. While in a patient's chart, navigate to the demographics section and select the DrChrono  Payment...
  6. Adding a subscription membership to a patient's account

    Once the subscription/membership plan is established, it can now be added to a patient.    Navigate to a patient's chart via Patient > Patient List. Select the Demographic tab from the list on the left of the screen. A heading for Pati...
  7. Editing, Archiving, and Duplicating Subscription Memberships

    Editing a Subscription Membership category You can edit any of your existing subscription memberships whenever the need arises.   Navigate to Schedule > Custom Memberships Locate the membership category that needs updating. Press Edit ...
  8. Setting up Subscription Memberships

    The location of the feature will be changing.  It will be moved to Account > Custom Fields.  This article will be updated when the change is complete.  This feature is currently in beta.   Setting up a subscription membership Before placin...
  9. DrChrono Payments: Applying payments to multiple Merchant IDs

    When setting up your account to process credit card payments utilizing DrChrono Payments, you will need to set which merchant id the payments will be processed under. With DrChrono Payments, you can set the Merchant ID for the entire practice...
  10. Using RCM Tasks to View and Sign Charts

    With the RCM Tasks tool, you can conveniently view which charts need to be signed (as a rendering or supervising provider) and quickly sign to finalize them. Once your charts are signed, they can be submitted to the patient's insurance c...