PROVIDERS & CLINICAL STAFF | COMMUNICATING WITH PATIENTS VIA ONPATIENT | 10-MINUTE READ Before You Begin Before you start: The patient must be invited to OnPatient in order to send or receive messages. If a patient hasn't been set...
The Insurance Setup screen has multiple functionalities. Depending on how the provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
In DrChrono, you can add a payer or change the payer address, if needed. A payer could be an insurance company, auto accident insurance, workers' compensation plan, or durable medical equipment carrier that pays a patient's claim. A large lis...
The Payment Waterfall report provides a detailed view of how payments are collected over time following charge generation. This enhancement helps providers assess cash-flow timing, monitor payment behavior, and identify reimbursement trends by v...