Updated Articles

  1.  Create Staff Member Accounts (Video)

    This video describes how to create staff member accounts.
  2. Creating and Archiving Custom Billing Statuses

    Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. Archiving | Demo ...
  3. Prior Authorization Alerts

    For practices that work with prior authorizations, the DrChrono system has a feature that alerts you when five or fewer visits are left. It also includes a counter that alerts you to the number of future visits scheduled.    This alert will ...
  4. Add a Clinical Trial Number to Your Claim

    If you or your office is participating in treating patients involved in a clinical trial, often the clinical trial registry number is required to be present on the claim in box 19 on a paper HCFA 1500 claim form or loop 2300 REF02 for an electron...
  5. Entering a Pending Pre-Authorization Number

    If you have been issued a preliminary pre-authorization number from a patient's insurance payer and it has not yet been officially approved, you can still enter the information you have into the patient's chart.   While in the...
  6. Enter an Authorization Number

    Learn how to enter an authorization number.
  7. Billing from the appointment window

    Here is how to bill a patient's claim directly from the appointment window.  There is a  video  below that will walk you through the screen.   ...
  8. How Do I Update the Default Payment Profile?

    There are two ways of setting a default payment profile. Set the default payment profile in general for all patients. Set the default payment profile for a particular patient. All Patients First, let us see how to set the...
  9. Adding an Email Address to your Superbill

    In DrChrono, you can have an email address appear on your super bill. You can easily add or remove the address in your Account Settings. Navigate to Account > Account   Settings. Select the Medical Billing tab.           ...
  10. Creating an Itemized Patient Statement

    DrChrono allows you to generate a single report for a patient with their insurance information, a summary of their balance, and all of their financial transactions. Hover over the Billing tab and select Patient Statements Select a pat...