Updated Articles

  1. Change DrChrono Account Email Addresses

    Learn how to change the email address you used when you created your DrChrono account.
  2. Add Providers

    Learn how to add a provider to your DrChrono account.
  3. Get Started with the EverHealth Customer Self-Service Portal

    Use the EverHealth Customer Self-Service Portal to manage your account.
  4. Linked Accounts in Multiple Practice Groups

    Providers working in multiple practice groups can log in to one account and access all of their other practice group accounts.
  5. Email Requirement When Using Force SSO to Create Accounts

    You can create new accounts without requiring an email address if your practice group has the practice-wide enforced single sign-on authentication feature (force SSO) enabled.
  6. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  7. Change or Reset Your DrChrono Password

    Learn how to change or reset your DrChrono password.
  8. Customized Follow-up Dates: Can we turn it off?

    Turning off Customized Follow-up Dates Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers wit...
  9. Month End Close: Unposted ERAs

    When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account to verify ERAs before posting.   When there is a conflict...
  10. Access DrChrono Support

    This article walks you through the various ways to access Support for DrChrono products and services.