Updated Articles

  1. Inactive Billing Code Alerts

    The system will automatically flag any inactive ICD-10, CPT, or HCPCS codes at the appointment level as soon as they are applied—regardless of whether they come from templates, billing profiles, or a manual entry. This real-time alert gives staff ...
  2. DrChrono Payments: Saving Credit Card Information without Processing a Payment

    With DrChrono Payments, you can save patient credit card information without processing a payment, all from the patient's demographic section. While in a patient's chart, navigate to the demographics section and select the DrChrono  Paymen...
  3.  Using EverHealth Scribe with the Mobile App (Video)

    Streamline your clinical documentation using by watching the EverHealth Scribe mobile app demonstration video. Explore setup guides, best practices, and templates to optimize your workflow today.
  4. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account. Navigate to Account > Account Settings > Patient Payments tab. You should see a section titled "DrChrono Payments". ...
  5. Create Staff Member Accounts Updated

    Learn how to create and edit staff member accounts.
  6. DrChrono Payments: PayConnect

    DrChrono PayConnect streamlines your experience when setting up DrChrono Payments.  It provides a more intuitive and efficient pathway to activate payment processing services, enabling your practice to accept patient payments while reducing admini...
  7. DrChrono Is Down: How to Use PaySimple Directly

    If DrChrono is temporarily unavailable, you can continue accepting payments using PaySimple directly . Follow the steps below to ensure smooth payment processing during a DrChrono outage. ✅ Step 1: Contact the PaySimple Care Team Reach out t...
  8. DrChrono Payments: Setting up on OnPatient

    Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments  ...
  9. DrChrono Payments: Stripe Common Failure and Decline Codes

    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Co...
  10. DrChrono Payments: Credit Card Funding Time

    Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is compri...