Updated Articles

  1. Timely Filing Letter

    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...
  2. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  3.  Patient Chart Demographics (Video)

    This video describes how to use the Demographics page in the patient chart.
  4.  Intelligent Claim Rejection Messages

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  5. How do I cancel my OnPatient account?

    If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation.
  6. Set Up EPCS with ID.me

    Learn how to set up EPCS with ID.me.
  7. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process.   Important Notes about Registering for eRx ...
  8. Do I have to provide my Social Security number for OnPatient portal access?

    You can use your date of birth and cell phone number instead of your Social Security number to complete the account creation process, as long as this information is already on file with the practice.
  9. Sending a Referral (Web)

    Learn more about sending a referral via the web.
  10. Connect Your OnPatient Account to Multiple Providers

    Patients can connect to their OnPatient account with different providers.