Articles
DrChrono Payments: WorldPay Common Failure and Decline Codes
When processing payments through DrChrono Payments, you may occasionally encounter a payment failure or a decline code. The guide below explains the most common codes, what each one means, and the recommended steps to help resolve the issue and ...
DrChrono Payments: WorldPay Understanding Chargebacks
A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge.
Reasons a ca...
DrChrono Payments: WorldPay PCI Compliance
We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card b...