Sometimes a payer will retract a payment from an appointment that was previously paid.
An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...
To manage your offices, from your DrChrono navigation bar, mouse over the Account tab and select Offices.
This will bring you to the 'Manage Offices' page which lets you view and edit your offices. From here you can create...
You can prescribe medications electronically through the app. To do so, you'll need to have eRx set up. If you haven't done that yet, please visit our guide located here .
Creating a New Prescription
To create a new prescription,...
Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are:
You can update the information in the secondary insurance section with the tertiary information an...
By default, OnPatient online payments are disabled. If this setting is enabled and you have an integration with DrChrono Payments , your patient may use a credit or debit card to make payments through the patient portal.
Enabling Pati...
A representative on OnPatient is an individual who may access the patient portal of another patient. This is used for patients who may have difficulty accessing or managing their patient portal. You may not want or need a representative permanent...
Task statuses are a great way for your practice to organize the task management workflow in the task center. Each task status is specific to a task category.
For example: If you create the status Verified under the category Lab Results t...
1. Log in to your DrChrono account and open a patient chart. From the menu bar on the left click on Lab Orders .
2. In the following screen click on the green + New Order button then choose the preferred lab from the drop-down menu. ...
Coronavirus Disease 2019 or COVID-19 is the name for the respiratory syndrome caused by infection with severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Due to the national health crisis, Quest and Labcorp offer COVID-19 testing to conf...