Updated Articles

  1. Edit Provider and Staff Permissions Updated

    Learn how to edit staff and provider permissions in DrChrono.
  2. Account Permissions Overview Updated

    DrChrono account permissions can grant or restrict access to different areas of the system.
  3. Practice Management: Everything in One Place Updated

    The Practice Management module centralizes your offices, providers, staff, roles, permissions, groups, facilities, and role-based dashboards all in one place under the General Management tab.
  4. Video: Adding notes to a patient's appointment

    Check out this video and learn how to add notes to your patient's appointment. ...
  5. How do I add a billing note to the patient’s appointment?

    To add a billing note to the patient's appointment, please follow the instructions outlined below: Hover over the Billing tab and select Live Claims Feed . Search for a patient in the Patient search field by their name or chart ID or on d...
  6. What are my options with accepting assignment from insurance payers?

    Accepting Insurance Assignment Part of accepting assignment on your claims to insurance payers will usually direct the insurance payment to your office, rather than being sent to the patient. There are times when you need to "not" accept a...
  7. Explaining Basic Billing Concepts

    How Does DrChrono Work? When patients come in for an appointment, they receive treatments and/or services and then are charged correspondingly. Their charge(s) can be split into two categories: charges billed to insurance and charge...
  8. Introducing Your Core Billing Tools

    DrChrono provides many tools for you to effectively and efficiently process your claims and keep up-to-date on your financials.  Here is a quick introduction to the various tools available to you. Billing Summary Navigate to Billi...
  9. Getting to Know the Billing Menu

    Billing Menu Navigate to Billing Tap on each blue title on each item below for additional information. Billing Summary : An overview of your financials comparing the current month to the previous, quarter-to-date to...
  10. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers...