Customizing the Check-In Workflow for Onboarding/Kiosk Mode

DrChrono's platform includes the Patient Check-In App, an app that works with the iPad, iPhone, and web applications that is designed towards streamlining the patient check-in process.

Patients can check in when handed the iPad by a staff member or you may activate Kiosk Mode. With either option, your patient can verify and edit their background information, answer basic questions, and sign forms. You may customize your Kiosk Mode/Check-In pages through the web or directly from the Check-In app.

1. To customize your check-in pages through the Check-In app, tap on the menu button() in the upper right-hand corner and select Customize Workflow.

2. Here you'll be able to hide and reorder certain fields of the check-in workflow.

To hide fields, tap on the switch button () next to each field. To show the field simply tap on the switch() again.

To reorder the field, drag and drop the field by tapping and dragging the button ()to the right of the field.

3. You can also customize the check-in process on the web. Go to Clinical > OnPatient Forms.

To customize the content of your Additional Info and Reasons For Visit tabs, visit the template builder (Clinical > Form Builder). Select OnPatient Additional Info and/or OnPatient Reasons for Visit and use the form tools to edit the forms to meet your needs.