Articles
Adding an Attachment from an OnPatient Message
Through OnPatient's messaging feature patients can not only communicate with their providers, but they can also send files as attachments that can be added to a patient's chart under documents.
Before patients can send you messages, you m...
How to Enable OnPatient Messaging
By default, patients cannot exchange messages with you via the OnPatient portal. To enable OnPatient messaging, you need to access your OnPatient settings.
To begin, mouse over Account on your DrChrono navigation bar and select OnPatie...
Sending Secure Messages to Patients
When a patient is signed up and connected to your practice with OnPatient, you can send secure messages to your patient directly. Your messages will be viewable in their OnPatient portal where the patient may directly message you, respond to your me...
Sending Files to Your Patient
When your patient is signed up with OnPatient, you have the ability to securely send any patient files to them which they can access by logging in to the portal.
The supported file types that are accepted with OnPatient messaging are JPEG, PDF, ...
Sending a Message or Picture to a Provider through OnPatient
The OnPatient portal provides a secure channel for your patients to send health information to you. The OnPatient messaging system is secure, intuitive, and a familiar method of communication.
1. When your patient first logs in, they will first ...
How can I view messages I previously sent to my patients?
If you have been communicating with your patient through the OnPatient portal, you can view the list of messages you have sent in DrChrono.
You can see the messages you have sent in the Message Center or in the patient's chart.
Messa...