Through OnPatient's messaging feature patients can not only communicate with their providers, but they can also send files as attachments that can be added to a patient's chart under documents.
Before patients can send you messages, you m...
DrChrono's strategy for data resiliency is to maintain a number of independent live copies and backup copies. Live copy refers to the data that is regularly accessed as part of normal software operations.
Maintain multiple live copies of th...
If you electronically prescribe controlled substances in more than one state, you can add more locations to your DrChrono account with help from our Support team. Before adding more locations, you must have already enabled eRx and EPCS for ...
You can now set up multiple offices for telehealth. Individual offices now have the capability to enable telehealth to schedule video visits.
Go to Account > Offices to set up your offices for telehealth.
To enable the off...
You can easily cancel or discontinue prescriptions originally sent out of DrChrono. This feature saves time by allowing you to cancel medications electronically instead of having to call the pharmacy. It also reduces redundant renewal processes a...
RTE Dashboard You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and ID number, is required for this function to run. Additi...
You can use the compound medications feature to write up compound prescriptions to print out for your patients or send electronically.
Note : The compound medications feature cannot be used with controlled substances.
Tap on the patient...
You can use the compound medications feature to send electronically or print compound prescriptions.
From the patient chart, select Send eRx from the menu on the left and click on Compound in the new prescription screen.
You can then e...
You can set up different locations in Square to use for different offices or providers. Different bank accounts can be associated with different practice locations. You could also use the locations feature to represent different providers. You ca...
DrChrono's identity proofing partner, ID.me , is improving their process of identity verification to the highest standards set by the National Institute of Standards and Technology ( NIST ). See our FAQ later in this article.
Once you h...