To review messages you've sent via OnPatient to your healthcare provider, click the Messages tab of the OnPatient portal window to access messaging. Next, click the Sent area as pictured below. Click on a message to view it.
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To contact your doctor about a medical issue or to provide them with medical information, we would suggest that you either call your healthcare professional's office directly or contact them using OnPatient's Secure Messaging feature.
Learn more a...
Many patients have the ability to communicate with their healthcare providers using OnPatient. If your healthcare provider has made this option available for their practice, you will be able to access this communication channel as follows.
We...
Viewing lab results through OnPatient must be enabled by your provider. If you need access to lab results information that you do not currently see available in your OnPatient account, we recommend reaching out to your healthcare provider's office f...
Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient.
If you have any questions regarding this service's availability, we encourage you to...
The OnPatient portal shows the appointment time based on the time zone setup on your computer. For example, if your healthcare provider is located in the Pacific Time zone and your computer time is set up in the Eastern Time zone, your appointment...
If enabled by your provider, you can cancel an appointment online through OnPatient.
1. To cancel an appointment, go to the Appointments tab and click on the appointment you would like to cancel.
2. Next, click the Cancel button ...
When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider.
Navigate to the Appointme...
To check past appointments, access the Appointments tab in the OnPatient portal. All of your past appointments will display on the Appointments page. Click the date of the appointment you would like to view details for.
You can see more info...
To access the appointments you've previously scheduled with your healthcare provider, click on the Appointments tab as pictured below. Click on the appointment to view more information.
If you have a recurring appointment, for example, a w...