Popular Articles

  1. What happens with my ERAs?

    DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
  2. CMS - Changes to Amount in Controversy Threshold effective Jan 1, 2024

    Did you know that the amount in controversy to obtain an administrative law judge (ALJ) hearing and/or a judicial review in federal district court is changing effective January 1, 2024? Beginning January 1, 2024, the thresholds will be: ...
  3. CMS Measure ID 134: Preventative Care and Screening: Screening for Depression and Follow-Up Plan

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  4. I would like to schedule an appointment with my doctor using OnPatient but am unable to, why?

    Online scheduling through OnPatient has to be enabled by your provider's office. Not all healthcare providers choose to enable online scheduling via OnPatient. If you have any questions regarding this service's availability, we encourage you to...
  5. Provide Patients Electronic Access to Their Health Information

    For the Provide Patient Access to Their Health Information, the denominator is the number of unique patients you have seen for appointments in DrChrono for the measurement period. The numerator is made up of: The number of patients...
  6. CMS Measure ID 134: Preventative Care and Screening: Screening for Depression and Follow-Up Plan (CMS2v11)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  7. Uploading a Document through the iPhone

    You can easily upload a document from your iPhone to the patient's chart. Multiple file formats are supported for upload but we maintain a maximum upload limit of 100MB per document . 1. Tap on the patient menu ( ) in the patient ap...
  8. How do I remove items on my patient's appointment detail view?

    In the iPhone EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you may rearrange or add/remove fields. To remove fields in the...
  9. How do I create a task template?

    Creating and editing task templates provides offices with customized options for how the tasks will function that best fit your office workflows. 1. Please access the task center ( ), and click on Edit Task Templates towards the lower ...
  10. OnPatient FAQ: Why can't my patients select an office to schedule an appointment?

    If your patient tries to schedule an appointment through OnPatient and a location is not able to be selected, this indicates that your offices do not have online scheduling enabled. To allow your patients to schedule appointments through their patie...