Popular Articles

  1. Medicare to eliminate pre-auth requirements for some DME beginning Jan 1, 2023

    Effective January 1, 2023, Medicare is eliminating certificates of medical necessity (CMN) and durable medical equipment information forms (DIF) for some services. If either a CMN or DIF is submitted with claims for dates of service January...
  2. How do I search for unlocked/unsigned clinical notes on my iPhone?

    If you would like to view which clinical notes you have not locked and signed, you may use the filter function on your iPhone to view your unlocked notes. To access filters on your iPhone, on your EHR navigation tab, select Filters at the up...
  3. How do I change an appointment's profile on the iPhone?

    Selecting appointment profiles in the EHR app can be done through your patient's appointment page. On your patient's chart, tap on the Appointment Profile selection. When you tap on the Appointment Profile selectio...
  4. eRx Refill Requests

    Refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account. Once you open the request, you can review the prescription and approve, replace or deny the refill reques...
  5. Single and Multiple Select Fields

    Learn how to use single and multiple select fields in your forms. ...
  6. I use ID.me to prescribe with another system. How do I set up for ID.me for use with DrChrono?

    You can use ID.me in both DrChrono and another system in which you have an established ID.me account. Since you already have an account with ID.me, you will not need to create a new one. If you are already using EPCS with one DrChrono account an...
  7. How do I view an archived/deleted task?

    In the Task Center, you can manage your current as well as your archived tasks. 1. Click on the three stacked lines ( ) on the far right side to enter the task center. 2. Ensure all filters are set correctly to show th...
  8. How do I set up representatives on my OnPatient account?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is useful for patients who may have difficulty accessing or managing their patient portal. With representatives, you can send messages and a...
  9. Appointment Templates: Associating Offices, Exam Rooms, Dates, and Times with Appointment Profiles

    Appointment templates are blocks of time during which a provider usually sees appointments with the same profile. These may have a longer duration than the corresponding profile, in which case they may allow multiple appointments to be booked dur...
  10. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...