Popular Articles

  1. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: Navigate to the Billing tab and select the Live Claims Feed.  Enter the date range or filter the claims for a specific patient for whom...
  2. How to prescribe for eRx Supervising Providers with Multiple Locations (web)

    Learn more about prescribing for eRx Supervising Providers with Multiple Locations (web).
  3. Release Notes for DrChrono Web 2023-11-17

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  4. Correcting a payment in the Patient Payments system

    If you encounter a payment that has been posted incorrectly, there is a way to correct it without deleting the entire payment. Although it is possible to completely delete a payment, the best practice is to correct the payment instead so tha...
  5. Submitting DME claims that are subject to $35 out of pocket cap

    DME Claim Cap Beginning July 1, 2023, Medicare will begin limiting the patient's out-of-pocket cost to $35 for a month's supply of insulin used in an insulin pump. Medicare is advising to refrain from billing for supplies of insulin ...
  6. Oxford Health Plan phases out paper checks

    Phase out of paper checks According to United Healthcare (parent company of Oxford Health Plan), they will discontinue the issuance of paper checks for claims payment for "many... Oxford plans in Connecticut, New Jersey, and New York" sometime i...
  7. UHC issues new ID cards April 2023

    New ID Cards According to United Healthcare (UHC), a new wave of members will be transitioned to their new commercial claims processing system. All transition members will receive a new ID card beginning April 1, 2023. The members will have ...
  8. End of Public Health Emergency (PHE) - What do I need to know?

    PHE Ends CMS (Centers for Medicare and Medicaid Services) has published an article and fact sheet explaining the impact on providers and patients if the PHE expires in May 2023 as scheduled. The fact sheet covers critical elements such ...
  9. Customizing your available payment types

    You can customize the payment types options available when your office posts patient payments.  For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected.  ...
  10. Error message: "Billing Status and Payment Profile is contradicting"

    If you receive the error message on a claim that states "Billing Status and Payment Profile is contradicting", there is a simple fix. What it is pointing out to you is that the billing status (submission status that triggers the claim t...