Check out our video on setting up appointment reminders. You can also see our article on reminders for more information.
Note: DrChrono only supports SMS text reminders to US-based numbers and US territories.
Having trouble viewing t...
DrChrono does not allow for the complete deletion of staff members from the system, however; you can make a staff member inactive so they are no longer able to access the system.
In order to do this please follow the below steps.
1. Hove...
Seeing your accounts receivable (insurance and patient balances) is easy in DrChrono. You can see in real time, what is outstanding and the age of the receivable, at a glance. Hover over the Billing tab and select Aging AR Analysis ....
The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses.
The best source of information is the eP...
Fee Schedule v1 A fee schedule is a listing of what you charge for each of your services. To get started with fee schedules, Navigate to Billing and select Fee Schedule . Press + Add New and choose from the Code Type ...
DrChrono offers you a way to export your patient demographics.
1. Go to Patients > Patient List .
2. In the top right corner of the page you will see a button that says Export (CSV) please click on it.
3. You will see a c...
DrChrono has two ways you can provide a receipt for payment to your patient; a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you print...
For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial. Navigate to Billing > Live Clai...
Creating a Task in D rChrono
There are two ways to create a new task in DrChrono: through the navigation bar or through the task center .
Creating a Task in the Navigation Bar
1. Click on the + symbol on the f...