Popular Articles

  1. Fee Schedule: How to add a new fee schedule

    Add a New Fee Schedule DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. One of the features is the ability to add multiple fee schedule...
  2. Can I Submit a Claim with a Zero Charge?

    Yes, you can submit a claim with a zero charge to a payer. First, navigate to the Live Claims Feed by hovering over Billing and selecting Live Claims Feed . Pull up the patient by name or chart ID number.   Click on the date of service to...
  3. Prescribing Medications via DrChrono's Web App

    In DrChrono, you can prescribe medications electronically. To do so, you'll need to have eRx set up. If you haven't done that yet, please visit our guide located here . Navigating to the eRx Page To begin prescribing, open up a p...
  4. Query of Prescription Drug Monitoring Program (PDMP)

    You can attest to the use of Query of a Prescription Drug Monitoring Program measure in your Healthmonix MIPSpro account. If you participate in a Prescription Drug Monitoring Program (PDMP) you can, you can attest to the use of Query of a Pre...
  5. Medicare Smart Edits

    In an attempt to assist providers in ensuring their claims are submitted cleanly and processed without delay, CMS and associated MACs are rolling out a series of Smart Edits. The idea is to identify the error more quickly so it can be correcte...
  6. How Can I Reconcile the ERA and EOB payments?

    You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. 1. Hover over the Billing Tab and...
  7. How Do I Add an Insurance EOB to my DrChrono account?

    Adding a paper EOB If you receive a paper explanation of benefits (EOB) from an insurance payer, the best practice is to scan the document, add it to your DrChrono account, and attach it to the patient's appointment(s) that are included on th...
  8. How to Request SSO for Your Account

    SSO and Force SSO Why You Should Consider Using SSO Requesting SSO for Your Account SSO and Force SSO Single Sign-On (SSO) is a method of authentication that enables users to access various applications or services using only one s...
  9. My patient already has OnPatient account with another office. Can I connect them to my OnPatient?

    If a patient already has an OnPatient account with a different provider outside of your organization, they can also be connected to the OnPatient portal associated with your account. 1. Invite the patient as you normally would. 2. The patie...
  10. Provider Type and Taxonomy Codes added as of Jan 1, 2024

    New Provider Types and Taxonomy Codes The Centers for Medicare and Medicaid Services (CMS) has created 2 new provider types and associated taxonomy codes as of January 1, 2024. They include: Marriage & Family Therapist Taxono...