Popular Articles

  1. Port Your Fax Number to DrChrono

    Learn how to port your fax number to DrChrono.
  2. How to submit Bulk Claims to a payer

    If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the initial submission of claims. It cannot be used t...
  3. Using Google Analytics 4 (GA4) with the DrChrono Scheduling Widget

    CMS Compatability First, ensure that you are using a Content Management System (CMS) that supports Google Analytics 4. Below is a chart of acceptable CMS vendors and if you'd like further info, feel free to navigate to the following link from Go...
  4. Enabling Patient Payments in OnPatient

    By default, OnPatient online payments are disabled. If this setting is enabled and you have an integration with DrChrono Payments , your patient may use a credit or debit card to make payments through the patient portal. Enabling Pati...
  5. DrChrono Feature Requests

    Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it! Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
  6. DYMO Installation and Troubleshooting

    In the event you are having trouble setting up or getting your DYMO LableWriter printer to work with your DrChrono account, this article should help you get things going. DYMO Label Software v8.7.4 or higher is required to print lab...
  7. Explaining Basic Billing Concepts

    How Does DrChrono Work? When patients come in for an appointment, they receive treatments and/or services and then are charged correspondingly. Their charge(s) can be split into two categories: charges billed to insurance and charg...
  8. How to Track Bulk Appointment Packages with Authorizations in DrChrono

    Appointment packages are used when patients buy a certain number of appointments to be used for a certain time period. For example, some providers will offer packages of 20 appointments a month or 120 appointments a year. It is possible to track...
  9. DrChrono Payments: Processing a payment from the appointment screen

    When your patient arrives for their appointment, you can easily collect and process their copay or other payment directly from the appointment/calendar. All patient data listed in this article is sample data. This is not a real pers...
  10. Ordering DME (Durable Medical Equipment)

    Ordering DME in DrChrono is a similar process to sending a prescription. 1. Navigate to the patient's chart to the Send eRx page. Select Supply . 2. In the medication box, you can search for DME. 3....