Popular Articles

  1. Where do I find all my ERAs and EOBs?

     All of your ERAs and EOBs are only a few clicks away.  Follow the below instructions:  Navigate to  Billing > Remittance Reports. You have four (4) options to search: Trace/check # Patient's name Insurance name Received date You...
  2. CDS Rule Flags in the Appointment Window

    CDS rule flags allow you to quickly see what Clinical Decision Support r ules a patient falls into based on the parameters of the rules. You can see the rule flags in the appointment window. You can remove these flags fro...
  3.  VIDEO: eProvider Solutions- Navigating the enrollment portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real time.  The video below will walk you through the proc...
  4. Payment Analysis Report

    Payment Analysis The Payment Analysis report is a tool that provides you with an overall snapshot of your incoming payments. Payment Analysis addresses three questions: How much is coming in? What is the source of the income? ...
  5. Sending and Resending Individual OnPatient Invitations

    Learn more about sending and resending individual onpatient invitations.
  6. MBI - Medicare Beneficiary ID number look up tool

    Did you know there was an electronic tool where you can find a patient's Medicare Beneficiary Identifier (MBI) if they do not have their insurance card? You first need access to eServices. Once you have access, you will have access to the...
  7. Requesting additional enrollments through TriZetto

    So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more.  How do you proceed?  With TriZetto's STEM portal, the process is very eas...
  8. Removing a Patient Flag

    Learn more about removing a patient flag.
  9. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this informatio...
  10. Posting Multiple Insurance Transactions from a single EOB

    To make things easier to post multiple payments from a single-payer EOB, DrChrono has an area that allows for the posting of multiple lines of transactions instead of adding a line item for each charge. Navigate to Billing > Live Claims Fe...