While opening an account to process patient payments, Stripe may need additional documents for business verification. Here is a list of documents they deem acceptable for providers in the United States.
Below is a listing of doc...
DrChrono has added additional functionality to the DrChrono Payments tab under the patient demographic section. The section will now allow you to process patient payments via DrChrono Payments from the tab, as well as store credit card informa...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Code...
DrChrono makes it simple to add additional appointment fields to meet your practice needs.
1. Hover over Account and scroll down and select Custom Fields .
2. Select Appointment Fields .
3...
The adjustment master screen enables a provider to set up their own rules for "Action to be taken" for the adjustment reason codes which will take priority of the current rule of payment posting in DrChrono.
Example : Currently, in the DrC...
We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card b...
To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps to take these actions using...