Popular Articles

  1. What is DrChrono's data recovery plan?

    DrChrono's strategy for data resiliency is to maintain a number of independent live copies and backup copies. Live copy refers to the data that is regularly accessed as part of normal software operations. Maintain multiple live copies of th...
  2. Free Draw Fields and Diagrams

    Watch this video for a quick tutorial on using free draw fields. Note : Freedraw fields will only appear on a note if they are interacted with and saved via the DrChrono EHR app on iPad or iPhone. This includes any images you upload to the...
  3. Bulk Inviting All Patients to OnPatient

    In DrChrono, there is a way to bulk invite all your patients to OnPatient with the click of a single button. This option is found within the OnPatient Settings section of your account. To begin, mouse over Account on your DrChrono naviga...
  4. Running Reports from the Live Claims Feed

    The Live Claims Feed (LCF) allows you to create reports that contain any combination of many available fields. They can be configured in countless ways to meet your workflow and needs. To access, navigate to Billing > Live Claims Feed. ...
  5. How Do I Update the Default Payment Profile?

    Default Payment Profile There are two ways of setting a default payment profile. Set the default payment profile in general for all patients. Set the default payment profile for a particular patient. All Patients First,...
  6. DrChrono Payments: Stripe Common Failure and Decline Codes

    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Code...
  7. VIDEO: DrChrono Payments: Live Claims Feed

    Check out this video to learn about our Live Claims Feed, where all your claims live and can be reviewed and worked with just a few clicks. ...
  8. FAQ- Iron Bridge Integration (Immunization Registries Partner)

    Onboarding Steps for Iron Bridge Integration - Immunization Registries How to use the Iron Bridge Integration (Immunization Registries Partner) Can I transfer previous immunization records from a state registry to DrChrono via...
  9. Reordering procedure and diagnosis codes within the clinical note

    Now within the clinical note, you are able to rearrange ICD-10 diagnosis codes, CPT, HCPCS and custom codes in any order you'd like. It's located on the billing tab within the clinical note. ICD-10 Codes Hover over the hamburg...
  10. Adding an Attachment from an OnPatient Message

    Through OnPatient's messaging feature patients can not only communicate with their providers, but they can also send files as attachments that can be added to a patient's chart under documents. Before patients can send you messages, you m...