Popular Articles

  1. Auto Fill Patient Payments

    Note : Auto Allocation must be enabled by support. Once the auto allocation feature is enabled, you'll notice an Auto fill button toward the upper right side of the screen. The feature will automatically allocate available patient...
  2. How to submit Bulk Claims to a payer

    If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the initial submission of claims. It cannot be used t...
  3. How Do I Set Up a Fee Schedule v1?

    Fee Schedule v1 A fee schedule is a listing of what you charge for each of your services. To get started with fee schedules, Navigate to Billing and select Fee Schedule . Press + Add New and choose from the Code Type ...
  4. ePS: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request has ...
  5. How to identify claims that were billed but not paid

    1. Hover your cursor over the Billing tab and select Live Claims Feed from the drop-down menu. 2. Press the drop-down arrow aligned with Claim St and select the following statuses: In Process at Clearinghouse In Pro...
  6. Patient Payment Plans: Processing monthly payment plan payments

    When you have patients who are on monthly payment plans, often it is helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts which expected in a given month. ** P...
  7. How do I edit user/staff account permissions?

    DrChrono allows you to customize what users are able to access. You can restrict/allow access to certain aspects of the software through the staff permissions function under Account > Staff Permissions . First, go to A...
  8. DrChrono Payments: Stripe PCI Compliance

    We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by c...
  9. Form Builder: How do I customize form fields?

    How do I customize form fields? How do I customize form fields?
  10. DrChrono Payments: Stripe business verification

      While opening an account to process patient payments, Stripe may need additional documents for business verification.  Here is a list of documents they deem acceptable for providers in the United States.  Below is a listing of doc...