Popular Articles

  1. Billing a Durable Medical Equipment (DME) Claim

    DrChrono makes billing a DME claim a breeze! After the insurance information is added to the patient's chart, simply navigate to the patient's appointment in the Live Claims Feed ( Billing > Live Claims Feed > Patient's Appointment ). ...
  2. UB04 Box 6 - Start/End Care Dates on an institutional claim

    When billing institutional care, the start/end dates of care included on that billing statement must appear in box 6 of the UB04 claim form. In DrChrono, it is easy to enter/update this information from within the patient claim in the Live Claim...
  3. Entering in an additional NPI number and Tax ID for billing purposes

    This is useful if you have two billing NPI and Tax ID (TID) numbers used for the same provider. This would be used, for example, if a provider is working for multiple businesses and needs to bill out appropriately so claims will go out wi...
  4. Adding Implantable Device Information to a Patient's Chart

    Learn more about adding implantable device information to a patient's chart.
  5. UB04 Boxes 12-13 - Adding an admission date and hour to an institutional claim form

    DrChrono makes it easy to add an admission date and hour to your patient's claim. It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...
  6. Making a Form Persistent

    How to make a form persistent.
  7. ePS Enrollment Module: TIN update

     To assist with submitting your enrollment requests through eProvider Solutions (ePS), we have added a column to list the associated Tax ID/TIN.  This will help identify which request is which if your office bills with multiple Tax ID numbers. ...
  8. Enabling Emergency Access to your DrChrono Account

    Setting up Emergency Access Emergency Access grants the user permissions to access patient charts, access schedules and access clinical notes when logging in with the Emergency Access login. A user can grant this permissi...
  9. Issuing a Refund Through Square

    Square refunds are started in DrChrono but need to be processed through the Square dashboard. For more information on processing refunds in Square, see Square's resources here . To issue a refund through Square, navigate to the Pat...
  10. How to Run an Unallocated Payment Report

        In DrChrono, patients can have an unallocated payment amount on their account.  These are payments posted to their account but not attached to a specific appointment.  These payments would be prepayments for service and could be utilized for ...