Popular Articles

  1. Managing your Favorite Pharmacies

    With DrChrono, you can set pharmacies as favorites to search for pharmacies rapidly while sending e-prescriptions. Favorite pharmacies apply to all your patients and serve as a convenient way to keep track of all popular pharmacies within your offic...
  2. How Do I Unallocate a Payment if it is Posted to a Wrong Appointment?

    If you allocate money to the wrong appointment or line item, you have the ability to unallocate/delete those funds so they can be posted to the correct patient's appointment. To do so, you'll need "Billing Administrator" and "Access Pa...
  3. Patient Flag Alerts

    Note : The Patient Flag Alerts feature is being enabled for customers over the next month. All accounts will have this feature by mid-February. Patient Flag Alerts can be set up so that designated flags will pop up for patients or appointm...
  4. Issuing a Refund Through Square

    Square refunds are started in DrChrono but need to be processed through the Square dashboard. For more information on processing refunds in Square, see Square's resources here . To issue a refund through Square, navigate to the Patien...
  5. Can I send a message through faxing? (Without attached referrals or documents)

    DrChrono's fax system is configured to send faxes associated with a patient. Through the patient chart, you can fax: Uploaded Documents Lab Results Demographics Locked Clinical Notes Signed Consent Forms Amendments You c...
  6. Why use DrChrono's API?

    DrChrono's API allows developers to easily build software to interface with our website, iPad, and iPhone-based EHR platform. Create new ways to interact with medical professionals, patients, and stakeholders in the healthcare industry. How to...
  7. DrChrono EHR features that work with in-house payments and payment partners

    You can use some of DrChrono's tools to facilitate the process of automating adding charges to an appointment. You can use appointment and billing profiles to set up charges for scheduled appointments. Appointment and billing profiles in conj...
  8. How are my claim submissions charged to my account?

    DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon). If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...
  9. Enabling Exchange Under the Trusted Exchange Framework and Common Agreement (TEFCA) (HIE Option 3)

    If you use are participating in TEFCA, you can attest to measure in your Healthmonix MIPSpro account. Description The MIPS eligible clinician or group must attest to the following: Participating as a signatory to a Framework Agreement (as ...
  10. How do I color code an appointment?

    1. To color code an individual appointment, first open an existing appointment window or schedule a new appointment. 2. Once you have opened up the appointment window, find the Color field on the right half of the page. You can selec...