Popular Articles

  1. Downloading Patient Documents

    If you need to export/download a patient's documents, you can do so from their chart. Go to a patient's chart and select Documents from the menu on the left. Scroll down to the Uploaded Documents section. Click ...
  2. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...
  3. ePS Reconnection Payer List (F-M) as of 5.08.2024

    ePS Payer ID DRC Payer ID CMD Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 95432 Facey Medical ...
  4. Does DrChrono have a Disaster Recovery Plan?

    Yes, we do! Rest assured, your data is safe and we have sophisticated infrastructure and procedures in place for redundancy and security. Read more about DrChrono's security infrastructure here . Should you face a disaster yourself (and we ho...
  5. How to create a Custom Patient Payment Type

    If you would like to create a custom patient payment type such as a coupon, flex spending card, etc, you can do so by following the steps given below. 1. Go to Account > Custom Fields . 2. Click on Patient Payment T...
  6. How do I automatically copy ICD-10 diagnosis codes to my patient's chart?

    With the Auto Set Problems feature in the DrChrono EHR, you have the option to type in ICD-10 codes into your appointment and have them automatically added to your patient's problem list. When paired with the Auto Set Diagnosis featu...
  7. ePS Reconnection Payer List (N-Z) as of 4.26.2024

    ePS Payer ID DrC Payer ID Name Line of Business Claims Impacted by CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO Active ...
  8. ePS Reconnection Payer List (A-E) as of 4.22.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P ...
  9. Creating and Managing Patient Groups

    Patient groups can help you manage your patients by giving you the ability to group them in ways that fit with the workflows of your practice. 1. Go to Patient > Patient Groups . 2. This will take you to your Patient Group...
  10. How do I create tags to attach to a patient document?

    A great way to filter a search in a patient's history is by using Tags. These are keywords that you set within the DrChrono platform to search by. Tags are completely customizable and you can name them whatever you would like. You are given suggesti...