Popular Articles

  1. Checking In to an Appointment

    Patients can check in for their appointments through the OnPatient app and complete their onboarding before they arrive at the office or start a video visit. 1. To begin, navigate to the Appointments menu. 2. Unde...
  2. Instructions for Setting Up Health Records on iPhone

    DrChrono’s patient platform has launched an open FHIR API, enabling patients to securely download their available health records to the Apple Health app on iPhone. Once they log in to the Health app, your patients will no longer need to log in to O...
  3. Square: Save Patient Card Info & Process Payment

    DrChrono has increased functionality with the Square app to bring you easier card saving and patient payment processing. 1. Please ensure you are connected to Square by clicking on the Account tab. Once you're on the account page, please ...
  4. How do I create a clinical note on the iPad?

    For every appointment scheduled in your EHR, you may easily create a clinical note with the EHR app . To do so, first access the appointment you wish to create a note for. To search for appointments, select the EHR button on your navi...
  5. OnPatient FAQ: Why can't my patients see statements in OnPatient?

    If your patients are not receiving patient statements via OnPatient, you may not have enabled the setting for onpatient statements . If the setting is enabled, each time you send a statement on the statements page of the DrChrono EHR, a copy of the...
  6. How to Access Your OnPatient Settings

    Getting to Your Settings To get to your settings, mouse over Account on your navigation bar and select OnPatient Settings . Exploring Your Settings Within the settings page, you'll have several options available ...
  7. Closing the Referral Loop: Receipt of Specialist Report eCQM CMS50v11

    Description Percentage of patients with referrals, regardless of age, for which the referring clinician receives a report from the clinician to whom the patient was referred. Guidance The clinician who refers the patient to another...
  8. How to delete payer adjustments and/or patient responsibility amounts

    If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF). Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart ID, or ...
  9. Line Items tab under Patient Payments

    To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual postings. You can navigate to this screen by clicking on Billing > Patient Payments > Line Items tab. ...
  10. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...