Popular Articles

  1. How do I Share Correspondence with the Billing Team?

    As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-secure environments where PHI can be ...
  2. I've Updated the Patient's Insurance but it's not Reflecting in the Live Claims Feed

    When you update the insurance information in the patient’s demographics, it will reflect the change for appointments you create in the future.  It does not change them retroactively.  To change the insurance information for appointments you have ...
  3. How to add revenue codes to a fee schedule v1

    Hover over Billing in your navigation bar and select Fee Schedule . Make sure you are on the Revenue tab.          3. Select  + Add New and choose Revenue from the Code Type dro...
  4. Making Form Fields Required

    How to make form fields required.
  5. Printing Calendar Appointments

    You can print out your appointments, but not export them into a file. 1. Go to Schedule > Calendar . Click on Print Appointments . 2. Select the filters you would like to print. You can only print one office at a time. ...
  6. DrChrono Payments: Setting up on OnPatient

    Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments  ...
  7. Patient Chart Summary

    The Patient Summary provides providers and medical staff with a brief overview of the patient before the visit.
  8. Spreadsheet Templates - Data Migrations

    The CSV/XLSX-based templates below, arranged for your convenience, are intended to act as a guide for migration of data points into DrChrono.   Patient Demographic Records Demographics Import Template w_Insurance.xlsx Patient Appoint...
  9. Rejection Report: Drill In tab

    The Drill In tab will show detailed information, including the Claim ID, Chart ID, Patient Full name, Date of Service, Rejection Date, Billing Code, Rejection Reason, Insurance Name, and Billed Amount. The report can be sorted or e...
  10. Requesting Medicare Real Time Eligibility through ePS

    When requesting real-time eligibility (RTE) requests through ePS for Medicare, please use payer ID  MCELG . This payer ID will return eligibility for traditional Medicare, Railroad Medicare, and Durable Medical Equipment (DME) payers. You do not n...