Popular Articles

  1. Line Items tab under Patient Payments

    To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual postings. You can navigate to this screen by clicking on Billing > Patient Payments > Line Items tab. ...
  2. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...
  3. How do I cancel my OnPatient account?

    If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation. ...
  4. How is my information kept secure?

    We at DrChrono (the developers of OnPatient) understand the importance of protecting your information. DrChrono uses only the most secure servers to ensure your information is stored and protected to the highest standards. We store all of your infor...
  5. ePS: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...
  6. Accessing Your Health Profile through OnPatient

    You can easily view, save, or print your clinical summary through your OnPatient portal. Viewing your clinical summary directly on the website Log in to your OnPatient account. Select Health Profile . 3. On the left-hand sid...
  7. I use ID.me to prescribe with another system. How do I set up for ID.me for use with DrChrono?

    You can use ID.me in both DrChrono and another system in which you have an established ID.me account. Since you already have an account with ID.me, you will not need to create a new one. If you are already using EPCS with one DrChrono account an...
  8. CMS Measure ID 134: Preventative Care and Screening: Screening for Depression and Follow-Up Plan (CMS2v11)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  9. Charting By Exception

    Charting by exception allows providers to quickly include pre-filled information while charting. By saving time with charting by exception, you gain it back to spend with your patient. This functionality is available on each form builder field e...
  10. Are my patients getting their reminders?

    DrChrono enables you to send reminders to your patients in the form of an email, SMS text message, and/or a phone call. You can see the status of reminders in the appointment window and in the reminder report . DrChrono also gives you the abi...