Updated Articles

  1. Splitting a Fax

    If you receive a fax that you need to split between patients or if you need to split multiple pages of a fax into different documents for 1 patient, you can do so through the message center. 1. Navigate to the message center ( ) and open ...
  2. Removing a Patient Flag

    You can remove a flag from a patient in the patient's chart. DrChrono refers this as archiving. 1. Pull up the patient's chart by going to Patients > Patient List and finding the patient or look up the patient using the Search bar ...
  3. Upgrading your ID.me Account for Liveness

    DrChrono's identity proofing partner, ID.me , is improving their process of identity verification to the highest standards set by the National Institute of Standards and Technology ( NIST ). See our FAQ later in this article. Once you h...
  4. Using Different Locations with Square in DrChrono

    You can set up different locations in Square to use for different offices or providers. Different bank accounts can be associated with different practice locations. You could also use the locations feature to represent different providers. You ca...
  5. Canceling a Prescription

    You can easily cancel or discontinue prescriptions originally sent out of DrChrono. This feature saves time by allowing you to cancel medications electronically instead of having to call the pharmacy. It also reduces redundant renewal processes a...
  6. UB04 Box 3A - Patient Control Number on an institutional claim

    Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, it...
  7. How to Delete or Reschedule an Appointment on the iPhone

    Within the DrChrono EHR app , you can delete or reschedule an appointment as you would with the browser-based EHR. When you make changes to your appointments on your mobile device, those changes will automatically sync with the cloud and will refle...
  8. Copying a Previous Note on the iPhone

    You can copy part or all of a previous note when you are charting on your iPhone. Select the appointment and tap Start Visit . To access the copy note menu on the iPhone, tap the menu icon ( ) and select Copy Other Note . ...
  9. Line Items tab under Patient Payments

    To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual postings. You can navigate to this screen by clicking on Billing > Patient Payments > Line Items tab. ...
  10. Batch Ordering Schedule II Controlled Substances

    If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This will...