If you choose, you can designate an alternate pay-to-address to transmit claims on the EDI claim submission file. This option would be helpful if your billing office is in a separate location from where you render services. Payments from payers...
Each payer or insurance company has its payer ID number to accept electronic claims. It is the electronic address , so the clearinghouse knows which payer/insurance company to send the claim to. Some national payers, such as Aetna (60054), ...
By definition, a clearinghouse is a company that functions as an intermediary between the provider's PM system and the insurance payer. Clearinghouses review claims for common errors and provide a pathway for the payer to return electronic f...
If you need to update payer IDs for multiple patients, DrChrono has a way to do this in bulk instead of having to go into every single patient account to make the update. A potential reason why you might need to do this would inc...
In DrChrono, patients can have an unallocated payment amount on their account. These would be payments posted to their account but are not attached to a specific appointment. These payments would be prepayments for service and could be utiliz...
The transactions tool provides in-depth details on the payments within your practice. It does this by producing an appointment-by-appointment view detailing the diagnostics, services, inventory codes used, quantities, amount billed, adjustme...
An option has been added to advanced reports that will allow you to pull a report based on an appointment's payment profile. You could pull a report of all appointments that have a payment profile of cash, insurance, out-of-network insurance, a...
Under the Communication tab in the patient's chart, you can find the log for patient communication. Messages sent through OnPatient, reminders sent, and phone logs.
Messages
This is a log of all th...