My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan.
24/7 DrChrono login access with full account access to view all patient records, medic...
If needed, the name, email, address and/or phone number that shows on your patient's text-to-pay link can be updated. The updates can be made per Merchant ID.
Navigate to Account > Provider Settings > Patient Payments > Merchant List ...
DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
DrChrono has two ways you can provide a receipt for payment to your patient; a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you print...
DrChrono has added a couple of options to provide your patient with a receipt for their payment. We now offer a text or emailed receipt and the option to print it. Before you see the options in your account, you will need to set up the op...
DrChrono now has the ability to print a partial (single claim) or the entire ERA (all claims included on the ERA). Navigate to Billing > Remittance Reports Select the ERA that contains the single claim or the entire ERA you would like to p...
When you have patients who are on monthly payment plans, often it is helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts which expected in a given month. ** P...
If you need to cancel an existing payment plan, you can easily do so by following the instructions below:
Navigate to the patient's chart > DrChrono Payments > Patient Payment Plan header
2. Through th...
If your office allows patients to pay off their balances via a monthly payment plan, it may be helpful to see the amounts that are expected to be received per month. You can find this information by navigating to Reports > Patient Paym...