New Articles

  1. Student Education FAQ

    Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere. Question : Where do...
  2. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  3. Connecting Square to your DrChrono Account

    DrChrono's integration with Square makes it easy to take credit card payments in one place without having to log in to a different site. You can easily connect Square to your DrChrono account. Navigate to Account  >  Provider Se...
  4. What database does DrChrono use?

    What database does DrChrono use? DrChrono uses MariaDB and Redshift databases. ...
  5. Charting By Exception

    Charting by exception allows providers to quickly include pre-filled information while charting. By saving time with charting by exception, you gain it back to spend with your patient. This functionality is available on each form builder field e...
  6. Copying a Previous Note on the iPad

    Learn more about copying a previous note on the iPad.
  7. How to Change the Place of Service (POS) for a Specific Appointment

    To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Facilities   Select  Add New Facility ...
  8. How to bulk print HCFA forms within DrChrono?

    To bulk print HCFA forms within DrChrono,  follow the instructions listed below: Navigate to   Billing > Live Claims Feed.   Enter the date range or filter the claims for a specific patient for whom the HCFA forms are to be printed. ...
  9. How to fix a claim when it is rejected stating "OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS"

    Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patie...
  10. How do I use the alternatives/copay/coverage pane?

    Learn more about alternatives/copay/coverage pane.