DrChrono does not automatically move appointments. Sometimes a staff member may accidentally move an appointment from the website or the iPad.
Here's how you can check if someone within your practice moved an appointment.
1. Go to Clinical >...
We always suggest when you're setting up your practice, that you have a test reminder sent to your phone number so you can see the SMS text that gets sent and hear the reminder message that will be left for your patients.
You may discover that...
You can share your labs with your patient through OnPatient with an option in your account settings. Turning this on will automatically share all lab results in OnPatient. This article explains how the patient sees them.
1. Go to Accoun...
Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
DrChrono's fax system is configured to send faxes associated with a patient.
Through the patient chart, you can fax:
Uploaded Documents
Lab Results
Demographics
Locked Clinical Notes
Signed Consent Forms
Amendments
You c...
You can adjust your timezone setting to ensure that reminders go out to your patients in the correct time zone.
Setting the Timezone
1. Go to Account > Provider Settings and select the Profile tab.
2. Selec...
You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. 1. Hover over the Billing Tab and...
Yes, all of the ERAs transmitted to our system are tracked under the Remittance Report section; you can download them and share them with your previous biller if needed.
1. Hover over Billing and select Remittance Reports .
2...
Communicating with the Billing Team As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-se...
Fee Schedule v1 A fee schedule is a listing of what you charge for each of your services. To get started with fee schedules, Navigate to Billing and select Fee Schedule . Click on + Add New and choose from the Code Type ...