New Articles

  1. How can I convert to EFT payments?

    During the initial setup of your EDI/ERAs, the insurance company will often share information regarding enrolling for EFT payments, instead of receiving paper checks. The setup is separate from EDI (claim submission ) and ERA (elec...
  2. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...
  3. Does the Insurance Payment go to DrChrono or will it Come to the Practice?

    All insurance payments will be sent to the provider; they will not be sent to DrChrono. The manner in which you receive them (paper check, virtual payment card, or EFT (electronic funds transfer) will depend on how you have it set up...
  4. How Switching Clearinghouses Impacts Practice Collections

    Switching clearinghouses is a straightforward process and usually requires redoing enrollment paperwork.
  5. Are Payer IDs Specific to the Clearinghouse or the Insurance Company?

    Each payer or insurance company has its payer ID number to accept electronic claims. It is the electronic address , so the clearinghouse knows which payer/insurance company to send the claim to. Some national payers, such as Aetna (60054), ...
  6. Setting a Form as a Default Template

    How to set a form as a default template.
  7. How to create a Custom Patient Payment Type

    If you would like to create a custom patient payment type such as a coupon, flex spending card, etc, you can do so by following the steps given below. 1. Go to Account > Custom Fields . 2. Click on Patient Payment T...
  8. Creating Patient Groups from Reporting

    Have you felt that creating a patient group from Patients > Patient Group section is time-consuming? Here is an easier way to create a patient group! For example: If you would like to create a group for a list of patients with a specific ...
  9. How Do I Set a Billing Modifier to a Code So it Always Populates?

    Persistent Modifiers To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps ...
  10. Viewing more than one appointment concurrently in the Live Claims Feed

    Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...