New Articles

  1. What does rejection EPSOUT mean?

    Rejection code EPSOUT In response to the recent cyber issue at Change Healthcare, ePS (eProvider Solutions) has implemented a proactive measure by rejecting all claims submitted to Change Healthcare dating back to February 21, 2024. These...
  2. VIDEO: Navigating the eProvider Solutions Enrollment Portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the p...
  3. How to access the eProvider Solutions Enrollment Portal

    To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the pro...
  4. What happens with my ERAs?

    DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
  5. Change Healthcare Payer ID to ePS Payer ID Crosswalk

    Attached is a crosswalk from Change Healthcare Payer IDs to ePS (eProvider Solutions) Payer IDs. It can identify the corresponding payer ID between Change Healthcare and eProvider Solutions. Note - To easily find a Change Healthcare p...
  6. MIPS Assist Program

    2024 MIPS Reporting Resources What is MIPS Assist Program? MIPS Assist was created to empower your practice to make the most out of MIPS reporting with one- on-one consultations that help you minimize penalties and optimize potential b...
  7. Bulk Editing Payer IDs

    Updating patient insurance in bulk If you need to update the payer IDs on your patient charts, you can do so for all patients with a particular insurance at once. You don't have to update them one by one. The Bulk Edit Payer ID feature wi...
  8. Updates from Change Healthcare

    Updates from Change Healthcare can be viewed here: https://www.unitedhealthgroup.com/ns/changehealthcare.html Please Note: It's important to understand that when Change Healthcare (CHC) announces they are "beginning to p...
  9. Bulk Edit Payer IDs

    If you need to update payer IDs for multiple patients, DrChrono has a way to do this in bulk instead of having to go into every single patient account to make the update. A potential reason why you might need to do this would i...
  10. Release Notes for DrChrono Web 2024-02-29

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.