For customers utilizing eProvider Solutions (ePS) as your clearinghouse, you can now see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently enrolled for a service a...
If you have patients on payment plans who are not on a recurring payment via a credit card on file, there is an easy way to see if any payment is overdue.
Navigate to Report > Patient Payment Plan Report
Click on the up/down arrows...
CMS has defined and automatically assigns special statuses to MIPS eligible clinicians, practices, virtual groups, and APM entities who meet certain criteria. These special statuses are as follows:
Ambulatory Surgery Center (ASC)-based;
Hosp...
You can attach the ERA file or the scanned EOB by clicking on + Attach ERA/EOB under Billing > Insurance Credit Card Payments.
You have two selections to retrieve the file to attach:
File Upload - If you...
When you set up a recurring series of appointments for a patient, it works differently than when you schedule a single independent appointment. A recurring series of appointments starts with one 'base' appointment for the first appointment, and t...
For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen. When a clai...
Turning off Customized Follow-up Dates Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers withi...
COVID-19 Vaccine post PHE Looking for COVID-19 vaccine billing information post the Public Health Emergency (PHE)? Here is the latest from CMS: https://www.cms.gov/medicare/payment/covid-19/medicare-covid-19-vaccine-shot-payment#Home ...