New Articles

  1. Verifying your Patient's Cell Phone Number for Text Message Reminders

    You can verify your patient's cell phone number to ensure it can be used for text message reminders. This verification can be helpful if a patient's home phone number was accidentally entered into the cell phone field. Note: DrChrono onl...
  2. The Appointments Dashboard

    The Appointments Dashboard shows your appointments for the day, along with the current appointment status. The Appointments Dashboard is a great place to track and adjust the status of multiple appointments. Any changes to an appointment's s...
  3. Prescription Drafts

    Prescription drafts are available in DrChrono. Drafts can be made in the patient's chart or with a refill request. Prescription drafts can be completed by providers to review and send later. Prescription drafts can also be completed by staff memb...
  4. Moving charges listed under Ins Bal to the patient

    There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). One example would be if you are manually posting a denial from a payer be...
  5. CPT 2023 - Are you ready?

    Each year, the AMA releases new and revised codes that reflect what is happening in medicine and upon feedback received from medical providers. New technology, new viruses/illnesses, and new understandings are all considered whe...
  6. Sharing your Screen during a Telehealth Appointment with the iPhone

    With the DrChrono app, you can share your screen on the iPhone during a video visit with a patient. For example, if you wanted to share a clinical photo, x-ray, lab results, or other patient information from the app. Once you have star...
  7. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers p...
  8. Sharing your Screen during a Telehealth Appointment with the iPad

    With the DrChrono app, you can share your screen on the iPad during a video visit with a patient. For example, if you wanted to share a clinical photo, x-ray, lab results, or other patient information from the app. Once you have st...
  9. ICD-10 updates effective October 1, 2022

    ICD-10 Updates The Centers for Disease Control and Prevention (CDC) have finalized the 2023 release of ICD-10 codes. The codes will be in effect from October 1, 2022, through September 30, 2023. This year's update includes 1,176 new d...
  10. Credentialing vs. Enrollment: What is the difference?

    Credentialing and Enrollment When applying to become "in-network" with a health insurance payer, the process contains several distinct parts including credentialing and enrollment. Let's discuss each of these so you will know what to e...