Popular Articles

  1. UB04 Box 53 - Noting an Assignment of Benefits on an institutional claim

    On your institutional claim, you will need to notate that you either have (Y) a signed assignment of benefits from the patient permitting direct payment from the payer to the provider, (N) if there is no signed assignment of benefits on file whi...
  2. How to make a payment in Netsuite

    If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite. Here are the steps: Login to the Customer Center Click on Make a Payment on the left side of the screen ...
  3. Release Notes for DrChrono Web 2024-09-13

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  4. Paying your DrChrono invoice

    Since March 2022, we have been utilizing Oracle Netsuite to simplify the payment of your monthly DrChrono invoice. It includes a new self-service feature that will allow you to pay your invoice by credit card all within the Customer Center....
  5. How do I add/edit exam rooms in an office?

    DrChrono gives you the ability to configure and customize your office's exam setup through the following functions: Adding exam rooms Removing exam rooms Naming/renaming exam rooms Setting office hours for exam rooms Archive (remove) fro...
  6. Creating Custom Patient Demographics

    Some specialties need to collect information that goes beyond the basics of everyday practice. Custom Patient Demographics allow our users to create additional demographic fields to meet the needs of the practice. You can also run reports on custom...
  7. First Databank FAQ

    The New Drug Database is Now Available in DrChrono! What should my practice do to be prepared for this migration? Ensure all clinical and administrative staff review this FAQ guide prior to the go-live migration. Update all mobile...
  8. Good Faith Estimate Tool Overview

    Good Faith Estimate Tool To help practices comply with the requirements of the No Surprises Act, a tool has been developed to assist in generating Good Faith Estimates for your patients. Here is how to access and utilize it: Navigate...
  9. How do I activate my OnPatient account?

    Your provider's office will send you an invitation via email address or by letter.   Follow the instructions below to activate your account  1. Click on the Sign Up Now button to begin (the email invitation will display the date that the inv...
  10. Enabling Online Scheduling in Your Office

    Through OnPatient or the scheduling widget, your patient has the ability to schedule appointments online. When they schedule appointments, the appointment will show up in your DrChrono. Enabling Online Scheduling 1. To enable ...