So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; and RTE for real-time eligibility, if required) but now need a few more. How do you proceed? With TriZetto's STEM portal, the process is very eas...
DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...
A clinical note can be unlocked by following the below steps.
1. Navigate to Clinical > Clinical Notes .
Note: You can also open a clinical note through the appointment window or the appointments section of a pat...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.
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If you encounter a payment that has been posted incorrectly, there is a way to correct it without deleting the entire payment. Although it is possible to completely delete a payment, the best practice is to correct the payment instead so tha...
Within your account is a section that will control many of your medical billing settings. Let's take a closer look at what they are and how to utilize them in your practice.
Navigate to Account > Provider Settings Select the Medical...
Most insurances do not require box #11 (Insured's policy group or FECA number) to display the word "NONE". However, you may come across this scenario specifically with Medicare. To update this information, please follow the steps outlined below: ...