Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pati...
What is the member ID when completing the PA questionnaire?
The member ID is the patient’s insurance number.
Can multiple documents be attached to a PA request?
No, only one document can be attached per NCPDP standard.
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In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process. If you do not remember your account manager's contact information you can email accountmanager...
Enhancements |
Resolutions
Enhancements Message count display update When the message count exceeds 99, the app now shows 99+ on the message center tab, dashboard, and message/task icons. This makes it clear that there are more...
ePS or eProvider Solutions is a clearinghouse that is integrated with DrChrono.
Through the setup process, your implementation specialist will show you how to submit EDI (claims), ERA (explanation of benefits), and eligibility...
Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...