Popular Articles

  1. Editing Your Name, Timezone, Personal Details, and Contact Information

    Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
  2. How to handle API Errors

    In this article, we will discuss the various API errors that you may encounter. The goal here is to provide awareness of our error types and provide a few ways you can handle them. 4XX Level Errors 400 - Bad Request 401 - Unauthorized 4...
  3. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    Learn more about adding or changing a device for multi-factor authentication with ID.me.
  4. DrChrono EHR Version 11.1.4 - July 16, 2025

     
  5. Adding a Payer In DrChrono

    Adding Insurance Payers In DrChrono, you have the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance,  worker compensation plan, or durable medical equipment carrier that pays a pa...
  6. eProvider Solutions- Who are they?

    ePS or eProvider Solutions is a clearinghouse that is integrated with DrChrono. Through the setup process, your implementation specialist will show you how to submit EDI (claims), ERA (explanation of benefits), and eligibility...
  7. Remove or Replace Providers

    Learn how to remove (suspend) or replace (swap) providers from the practice.
  8. Office Setup and Management

    Creating single or multiple offices within your DrChrono account will keep your appointments organized and the billing information for each office correct on claims. Creating an Office | Reordering Offices | Archiving & Unarchiving Office...
  9. How do I edit my contact information?

    One of the first steps you will want to do when setting up your DrChrono account for the first time is to enter all of your contact information. This includes your name, specialty, website, phone numbers, and all of the necessary information to get ...
  10. Change or Reset Your DrChrono Password

    Learn how to change or reset your DrChrono password.