Popular Articles

  1. Creating a New Request : EHI Export

    Learn more about creating a new EHI export request.
  2. Patient Data Export

    In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process.   If you do not remember your account manager's contact information you can email accountmanager...
  3. UB04 Box 26 - Utilizing a claim ID from a claim form

    Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pa...
  4. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this information ...
  5. Set Up Appointment Reminders

    Set up appointment reminders from the appointment window.
  6. Appropriate and Inappropriate Use of the 'Notes to Pharmacy' Field

    Within the National Council for Prescription Drug Programs (NCPDP) SCRIPT v10.6 standard for e-prescribing, a custom note can be sent to the pharmacist/ pharmacy personnel using the Notes field. This field is designed to convey information to the ph...
  7. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed...
  8. Adding a Flag to a Patient Chart

    Learn more about adding a flag to a patient chart.
  9. Spreadsheet Templates - Data Migrations

    The CSV/XLSX-based templates below, arranged for your convenience, are intended to act as a guide for migration of data points into DrChrono.   Patient Demographic Records Demographics Import Template w_Insurance.xlsx Patient Appoint...
  10. How to fix a claim when it is rejected stating "OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS"

    Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patie...