There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bill...
Exclusive Change Healthcare Payers for Claims as of 3/6/24
Payer Name
Payer ID
Line of Business
1199 National Benefit Fund
5405
Professional
1199 National Benefit Fund
13162
Institutional
3...
Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...
This article explains the steps on how to mail a claim to the secondary insurance with the primary EOB. There are two different scenarios for this type of claim:
When the secondary insurance is not contracted with the clearinghouse and you a...
DrChrono has a variety of permissions that can grant or restrict access to different areas of the system.
Permissions can be found under Account > Staff Permissions > Permissions tab.
This article describes the per...
If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. 1. Hover over the Billing tab and select Live Claims Feed . 2. Filt...
Incident-to Billing In medical billing, there are situations where a service is provided by one provider but then billed under a different billing provider; it is referred to as incident-to-billing . There are very specific paramet...
Providers involved in a patient's institutional care can quickly, and easily be added to the claim. Adding these providers to your contacts will make the process of adding them to any claim that much faster. Navigate to Billing > Live Claim...
DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...