Updated Articles

  1. Custom Session Timeout Updated

    Customize your session timeout from 30 to 15 minutes.
  2. Editing ICD-10, CPT, or HCPCS Code Descriptions

    You can add custom descriptions to ICD-10, CPT, and HCPCS codes listed in DrChrono to use a more common language or preferred terms for your office by utilizing a Billing Pick List . The picklist is made up of codes added to your fee s...
  3. Getting Started with Billing Acronyms

    Medical Billing (also known as RCM- Revenue Cycle Management) uses an alphabet soup of acronyms. Let's start by defining the codes used to build and bill medical claims. CPT - Current Procedural Terminology - codes used to repo...
  4. Video: Adding Notes to a patient's appointment

    ...
  5. Video: Adding notes to a patient's appointment

    Check out this video and learn how to add notes to your patient's appointment. ...
  6. How do I add a billing note to the patient’s appointment?

    To add a billing note to the patient's appointment, please follow the instructions outlined below: Hover over the Billing tab and select Live Claims Feed . Search for a patient in the Patient search field by their name or chart ID or on d...
  7. Adding a Payer In DrChrono

    Adding Insurance Payers In DrChrono, you have the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance,  worker compensation plan, or durable medical equipment carrier that pays a pa...
  8. Explaining Basic Billing Concepts

    How Does DrChrono Work? When patients come in for an appointment, they receive treatments and/or services and then are charged correspondingly. Their charge(s) can be split into two categories: charges billed to insurance and charge...
  9. Introducing Your Core Billing Tools

    Core Billing Tools DrChrono provides many tools for you to effectively and efficiently process your claims and keep up-to-date on your financials. Here is a quick introduction to the various tools available to you. Billing Summary ...
  10. What are Unposted ERA Transactions?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted.     If there is no match found (whether the patient o...