Updated Articles

  1. Add Preferred Pharmacies in DrChrono

    You can add a patient's preferred pharmacy in their patient chart in Demographics.
  2. Add Preferred Pharmacies in OnPatient

    Patients can add their preferred pharmacy during the OnPatient check-in process.
  3. Release Notes for DrChrono Web 2024-02-02

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  4. Release Notes for DrChrono Web 2024-02-16

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  5. Release Notes for DrChrono Web 2024-07-25

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  6. Release Notes for DrChrono Web 2024-07-31

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  7. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. ...
  8. E & M coding changes- effective January 1, 2021

    CPT 2021 E & M Codes Beginning Jan 1, 2021, there were significant changes made to E/M (Evaluation and Management) coding. CMS (Medicare) has simplified the documentation needed to reduce the burden on providers. A few highlights i...
  9. How to fix a claim rejected stating “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER.“ on Workers' Compensation Claims

    When you are billing the claims to a Workers' Comp insurance, ensure the insurance information is updated in the Demographics > Workers' Comp section. This will give you the option to enter all of the applicable information and have that informa...
  10. Carisk Partners (fka iHCFA) - How to Attach Documents to Workers Comp Claims

    Please note that these instructions pertain to users who have the Carisk Partners (fka iHCFA) integration enabled. If you would like access to the feature, please contact your Account Manager for more information. All patient data listed i...