The Logs tab provides a full overview of the events associated with that patient's billing. Each time a payment is moved, logged, etc., you'll find it here. Navigate to Billing > Patient Payments > Logs . ...
To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual posting. Navigate to Billing > Patient Payments > Line Items tab . The Line Items tab will allow yo...
Within DrChrono, you have a couple of options to consider for collecting patient balances. They include in-house payments, the OnPatient patient portal, and integrated payment processors. This article will explain each so you can uti...
My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan.
24/7 DrChrono login access with full account access to view all patient records, medic...
If needed, the name, email, address and/or phone number that shows on your patient's text-to-pay link can be updated. The updates can be made per Merchant ID.
Navigate to Account > Provider Settings > Patient Payments > Merchant List ...
DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments. Here's how it works: From the patient's ap...
DrChrono has two ways you can provide a receipt for payment to your patient; a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you print...
DrChrono has added a couple of options to provide your patient with a receipt for their payment. We now offer a text or emailed receipt and the option to print it. Before you see the options in your account, you will need to set up the op...
DrChrono now has the ability to print a partial (single claim) or the entire ERA (all claims included on the ERA). Navigate to Billing > Remittance Reports Select the ERA that contains the single claim or the entire ERA you would like to p...