Updated Articles

  1. Do I have to provide my Social Security number for OnPatient portal access? Updated

    You can use your date of birth and cell phone number instead of your Social Security number to complete the account creation process, as long as this information is already on file with the practice.
  2. Clinical Form Management Updated

    Learn more about clinical form management.
  3. Filter Calendar Views by Provider or Office Updated

    Learn how to filter calendar views by office or provider.
  4.  Intelligent Claim Rejection Messages

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  5. Intelligent Claim Rejection Messages

    DrChrono has introduced an AI-powered enhancement to make claim rejections easier to understand. For customers using the ePS Clearinghouse , rejection messages will now be displayed in clear, simplified language—helping you quickly iden...
  6. Release Notes - October 23, 2025

     
  7. How do I cancel my OnPatient account?

    If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation.
  8. Set Up EPCS with ID.me

    Learn how to set up EPCS with ID.me.
  9. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process.   Important Notes about Registering for eRx ...
  10. Sending a Referral (Web)

    Learn more about sending a referral via the web.