Popular Articles

  1. Patient Chart Demographics

    Learn more about DrChrono's improved patient demographics.
  2. Sign and Lock Clinical Notes

    Learn how to electronically sign and lock clinical notes.
  3. Office Setup and Management

    Creating single or multiple offices within your DrChrono account will keep your appointments organized and the billing information for each office correct on claims. Creating an Office | Reordering Offices | Archiving & Unarchiving Office...
  4. ePrescribing with multiple SPI (SureScripts Prescriber ID) locations from the Web

    For Practice Groups that serve patients in multiple states thus prescribing in multiple states, DrChrono's software allows for the respective controlled substance level (or lack of one) to be reflected accurately to the user and enable a proper ePre...
  5. DrChrono Payments: WorldPay Common Failure and Decline Codes

    When processing payments through DrChrono Payments, you may occasionally encounter a payment failure or a decline code. The guide below explains the most common codes, what each one means, and the recommended steps to help resolve the issue and ...
  6. How to Post a Retraction Payment from the Insurance Company?

    Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...
  7. How do I set up Two-Factor Authentication (2FA) in my account?

    What is Two-Factor Authentication (2FA)? Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credenti...
  8. Adding a Flag to a Patient Chart

    Learn more about adding a flag to a patient chart.
  9. Setting Up Your Bamboo Health Integration

    You can easily integrate Bamboo Health's (formerly Appriss Health) prescription drug monitoring program (PDMP) into your DrChrono account. Bamboo Health's PMP Gateway allows you to access real-time PDMP information without having to leave DrChrono ...
  10. RecordSync Overview

    The RecordSync integration pulls relevant patient records and care summaries directly into DrChrono, allowing providers to review their patients' clinical histories.