Popular Articles

  1. Fax Documents

    Learn how to fax documents.
  2. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visitin...
  3. How to avoid claim filing indicator rejections

    One required element when submitting electronic claims is the claim filing indicator code. It identifies to the payer what type of claim is being submitted. When a patient has multiple insurances, it also indicates which payer is primary. ...
  4. How do I add a provider to my account?

    To begin the process of adding a provider, initiate contact by submitting a support ticket . Note : Provider accounts are created differently from staff accounts. Therefore, please do not create a staff account or a trial...
  5. Importing Data into DrChrono - Official FAQ

    Moving patient data to DrChrono has never been easier. The FAQ below addresses most questions you may have about transferring your data. If your question/answer is not listed here, please reach out to your DrChrono representative or log a support ...
  6. HCFA 1500 Box 12 - How does signature on file get added to a professional claim form?

    The signature on file, box 12 on the HCFA-1500 form, is populated from the patient chart in two ways: manually or through signing a consent form. The signature on file can be found in the patient's chart by selecting the...
  7. Patient Chart Sidebar Navigation

    Learn about the Patient Chart Sidebar.
  8. How Do I Bill For a No-Show Appointment?

    If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom codes. Navigate to Billing > New ...
  9. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)
  10. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...