By default, patients cannot exchange messages with you via the OnPatient portal. To enable OnPatient messaging, you need to access your OnPatient settings.
To begin, mouse over Account on your DrChrono navigation bar and select OnPatie...
If your patients are using OnPatient, they have the option to view their past appointments.
To begin, your patient can reach their appointments by selecting the Appointments tab on their OnPatient navigation bar. On the appointments page, selec...
If your patients are using OnPatient, they have the option to reschedule their upcoming appointments if necessary. After they have completed the Check-In process, they will have the option on the following screen to reschedule their appointment.
...
Through OnPatient or the scheduling widget, your patient has the ability to schedule appointments online. When they schedule appointments, the appointment will show up in your DrChrono.
Enabling Online Scheduling
1. To enable ...
Patients can add a debit or credit card to their OnPatient account to pay their bills, provided that you have enabled payments in your DrChrono account. Once you have payments set up, your patients can add their payment information.
1. After ...
If your patients are not receiving patient statements via OnPatient, you may not have enabled the setting for onpatient statements . If the setting is enabled, each time you send a statement on the statements page of the DrChrono EHR, a copy of the...
Within the DrChrono EHR app , you can delete or reschedule an appointment as you would with the browser-based EHR. When you make changes to your appointments on your mobile device, those changes will automatically sync with the cloud and will re...
Mobile app: Changing your appointment's status in your EHR
With the DrChrono EHR app , your appointment status can be changed and will be reflected in your DrChrono web version calendar.
To change your appointment's status, fir...
To verify insurance coverage for a patient, you can do so withou our mobile EHR's real-time eligibility (RTE) tool.
You can search for a patient by typing their name into the search tool by selecting the magnifying glass icon in the upper...
In the mobile EHR app, you can easily attach a signature to your referrals. Using a touchscreen mobile device provides you the unique ability to easily produce e-signatures that would be more difficult to produce on a computer.
1. To begin, nav...