Patient Chart Documents
Last modified on 09/11/2025 1:45 pm EDT
The Documents tab within the patient chart is designed to make it easy to find, view, and manage all patient-related documents in one place.

Manage Permission
To allow a user to create, edit, merge, or delete document tags, follow the steps below:
Step 1: Update Staff Permissions
- Go to Account from the main menu.
- Select Staff Permissions.
- Locate the user whose permissions you want to update.
- Click Manage Form Tags.
- Users will be able to create, edit, merge or delete tags.
Step 2: Access Document Tag Management
Once the permissions have been updated:
- Navigate to Account> Document Tag Management.
- From here, users with the correct permissions can create new tags, edit existing ones, merge duplicate tags, or delete tags as needed.
All actions performed within the Documents tab of the patient chart are recorded in the clinical audit log.
These actions include: Create, Update, Delete, and Read/Open.
General
- By default, the most recent general documents are displayed at the top, listed in reverse chronological order.
Label / Icon / Checkbox |
Description |
Counter |
- Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar |
|
Tags |
|
More filters |
- Search by document date range, sent to onpatient, added by and/or date added range.
 |
Columns |
- Sort order

- Document name - click to view
- Tags
- Document date
- Sent to Onpatient
- sent directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
- Added by
- Date Added
|
Action column
 |
- Fax
- Send to Onpatient
- More actions
- Edit info
- Add task
- Delete
|
 | Toolbar actions appear when a document checkbox is selected:- Fax
- Send to OnPatient
- Retract from OnPatient
- Edit all tags
- Delete
- Cancel
|
 | |
Locked Notes
- The five most recent and relevant documents will be shown by default
Label / Icon / Checkbox |
Description |
Counter | - Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar | |
More filters | - Search by appointment date range, sent to onpatient and/or date locked range
 |
Columns |
- Appointment - click to preview clinical note
- Locked by
- Visit reason
- Sent to Onpatient
- send directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
- Date Locked
|
Action column
 |
- Fax locked note
- Send to OnPatient
- Open note
|
 | Toolbar actions appear when a appointment checkbox is selected:- Fax
- Send to OnPatient
- Retract from OnPatient
- Cancel
|
 | |
Consents
Label / Icon / Checkbox | Description |
---|
Counter | - Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar | |
More filters | - Search by appointment date range, date signed range and/or sent to onpatient
 |
 | - View signed or archived consents
|
Columns | - Consent name - click to view
- Appointment
- Date signed
- Sent to Onpatient
- send directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
|
Action column
 | - Fax
- Sent to Onpatient
- Archive consent
|
 | Toolbar actions appear when a consent checkbox is selected:- Fax
- Send to OnPatient
- Retract from OnPatient
- Archive
- Cancel
|
 | |
Referrals
Label / Icon / Checkbox | Description |
---|
Counter | - Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar | |
More filters | Search by specialty, sent to onpatient, sent by and/or date sent range
 |
Columns | - Recipient
- Title - click to view
- Specialty
- Sent to OnPatient
- send directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
- Sent By
- Date Sent
|
Action column
 | - Fax
- Send to Onpatient
- Open message
|
 | Toolbar actions appear when a recipient checkbox is selected:- Fax
- Send to OnPatient
- Retract from OnPatient
- Cancel
|
 | |
Lab
- In the default view, only the most recent documents related to the test will be shown. To access additional lab result documents for the test, users can click the 'View All' button.
Label / Icon / Checkbox | Description |
---|
Counter | - Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar | |
Status dropdown |  |
Abnormal flag dropdown |  |
Lab dropdown | |
More filters | Search by document date range and/or sent to onpatient
 |
Columns | - Test detail
- Document
- Abnormal
- Document date
- Sent to Onpatient
- send directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
- Added by
|
Action column | - Fax
- Send to Onpatient
- Retract from Onpatient
|
 | Toolbar actions appear when a test detail checkbox is selected:- Fax
- Send to OnPatient
- Retract from OnPatient
- Cancel
|
 | |
Amendments
Label / Icon / Checkbox | Description |
---|
Counter | - Number of items listed beside the header name
- Applying filters within a specific tab will not affect the counter. The tab will always display the total number of documents, regardless of any filters applied.
|
Search bar | - Search by amendment name or source
|
Status dropdown |  |
More filters | - Search by appointment date range, date requested range, date processed range, sent to onpatient, added by and/or date added range
 |
Columns | - Amendment name - click to view
- Status
- Date
- Source
- Comment
- Sent to OnPatient
- send directly to onpatient
- retract documents from onpatient
- receive documents from onpatient
- Added by
- Date added
|
Action column
 | |
 | Toolbar actions appear when an amendment name checkbox is selected:- Fax
- Send to Onpatient
- Retract from Onpatient
- Cancel
|
 | |
Add Document
Label / Icon / Checkbox | Description |
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Add document dropdown | - Choose document type, general or amendment
|
General document | - Choose file type to upload
 |
Amendment document | - Choose file type to upload
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