Generate a Problem Report

Generating a problem report is a quick way to view and analyze issues within a selected timeframe.

Generate a Problem Report | Export the Report

Steps to Generate a Problem Report

1. Navigate to the Report Section

   • Go to Report in the top menu.

   • Select Problem Report.

2. Enter the Problem Name

   • In the Problem Name field, type the name of the problem you want to review.

3. Select a Date Range

   • Choose the appropriate start and end dates for the report.

   • This helps narrow down the results to a specific time period.

4. Apply the Filter

   • Click Update Filter to generate the report based on your selections.

How to Export the Report

1. Click the Export File Button

   • After generating the report, click the Export File button.

2. Wait for the File to Be Generated

   • The system will process your request and prepare the file.

3. Retrieve the File from the Message Center

   • Go to the Message Center.

   • Locate your exported report file.

   • Click to download it to your device.